Facebook & Instagram , 4 686 avaliações

Avaliação geral
3,8
Pontuação por nível de classificação
  • 62% das classificações são de 5 estrelas
  • 15% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
8 de outubro de 2023

It helps a lot in my daily

Beautly-face
Alemanha
15 days usando a aplicação
Questão respondida por Meta 13 de outubro de 2023

Hi There,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

25 de julho de 2023

This app just doesn't work and customer service isn't really available. Everything looks great in the store builder, and then nothing comes up on the sites. I'm through.

Desi Toys and Decor
Estados Unidos
26 days usando a aplicação
Questão respondida por Meta 28 de julho de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

5 de novembro de 2023

Horrible instructions are not clear.

QSIMEK
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Meta 10 de novembro de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

9 de outubro de 2023

Connecting to Shopify was quite easy, I just followed the workflow and bingo !!!!

The Kool Kitchen
Estados Unidos
4 days usando a aplicação
Questão respondida por Meta 13 de outubro de 2023

Hi There,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

21 de maio de 2023

This is not user friendly, dont now why billion dollar company have pathetic setting restrictions, facebook is not recommended for new businesses

Sentosky
Singapura
3 months usando a aplicação
Questão respondida por Meta 22 de maio de 2023

Hi there,

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

8 de agosto de 2023

Facebook ad is the worst way to get started. They do not help you in any way. I cannot view my ad, I cannot get support to help me at all.

Greg's
Estados Unidos
16 days usando a aplicação
Questão respondida por Meta 18 de agosto de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

17 de junho de 2023

got instantly banned saying that i didn't apply with the 4th point of the policy or whatever. I read it and i am a 100% sure i didn't violate the terms. I asked for a review and got said that the original reason was true and that my account should stay that way. I literally didn't even started using it. Thanks.

WiseTime Shop
Bélgica
30 days usando a aplicação
Questão respondida por Meta 27 de junho de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7 de outubro de 2023

The specifications have changed so much from the previous Facebook app that it's hard to understand how to use it.
For now, I don't know how to set up ads from this app.

test_230819
Japão
2 days usando a aplicação
Questão respondida por Meta 13 de outubro de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for any confusion caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and guide you through the best possible experience.

Thank you,
Meta Support

26 de julho de 2023

Hello, it seems to me a good option in terms of being able to expand our store through Facebook and Instagram, but it seems to me that they put up a lot of obstacles and the process is delayed for them to verify the account.

Caos
Colômbia
17 days usando a aplicação
Questão respondida por Meta 28 de julho de 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience, if you need more assistance with your review process.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

21 de julho de 2023

This seems to be like a good app, I'm about to be running facebook and instagram ads in a couple of days!

Boostifyco
Estados Unidos
3 months usando a aplicação
Questão respondida por Meta 28 de julho de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support