Avaliações (8 283)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 66% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
20 de dezembro de 2020

I can't access my Facebook page now. Because the mobile I inputted is wrong.
The correct mobile is +63 9178442622.
I tried to change it but it can't be changed. It keeps sending notification code to +63 09178442622 WRONG. If you are in the Philippine the mobile number should only be 09178442622

LeisureField
Filipinas
About 1 year usando a aplicação
9 de dezembro de 2020

Shopify is a lot better at giving help than you are. Shopify and Facebook should combine support services. It was difficult and I still have issues.

Tea Prints by Reed Slater
Estados Unidos
About 1 year usando a aplicação
19 de setembro de 2022

great channel to promote leads and sales! Wish you provided more quick technical support to customers!

Pharaoh Marble Furniture
Austrália
About 1 year usando a aplicação
Questão respondida por Meta 27 de junho de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

22 de novembro de 2020

Great and fast experience, had trouble accepting terms and conditions, did let me proceed, had to try multiple times

Amber Noir
Suécia
About 1 year usando a aplicação
7 de outubro de 2020

I used the app to help me with a advertisement ad on Facebook . It was fairly easy to do. just followed what they told me to do.

bees unique ideas
Estados Unidos
About 1 year usando a aplicação
17 de outubro de 2020

It was good. It was better than the last time that I tried to set it up. I just hope it works this time.

3leches
Estados Unidos
About 1 year usando a aplicação
5 de janeiro de 2021

It was pretty easy to navigate through once I figured out what to do. Very easy to use after figuring everything out.

HB Creations & Boutique
Estados Unidos
12 months usando a aplicação
Editado a 15 de dezembro de 2021

UPDATE: I was able to get Instagram Shopping to work by resolving small issues that I didn't know were related. For example, removing Gift Cards from the Facebook Sales Channel. Now that it is working it seems like a good app. Couldn't get Instagram Shopping to work. For some reason we weren't approved for Shopping. Facebook tells me to talk to Shopify, Shopify tells me to talk to Facebook. I've been getting the runaround for weeks now and it is super frustrating. Two stars because the Facebook shop worked fine.

Po Campo
Estados Unidos
12 months usando a aplicação
Questão respondida por Meta 15 de dezembro de 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with setting up the Instagram Shopping feature. Although Facebook handles these reviews directly - I'm going to follow up with you in an email to open up lines of communication and see where I can help.

Adil | Shopify

5 de abril de 2021

for some reason we can't link products to our instagram account anymore. But before this it worked great

Rager Tees
Estados Unidos
12 months usando a aplicação
13 de dezembro de 2020

Add more detail to instructions. Be more explicit when giving directions. If possible have a live person to assist with Facebook sales channel. Be more specific on you to channel videos as well.

Hope In My Soap Project & Initiative Inc
Estados Unidos
12 months usando a aplicação