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I have been haVing a dfificult time attaching my instagram to my store. Ican attach facebook.vERY HARD TO TALK TO A REAL PERSON. No help withe the chat either.
Meta is absolutely horrible when giving support for this app. Their support is horrible overall.
This is by far the most complicated app on shopify ... that probably u can never satisfy
Could not connect accounts. Automatically selected accounts to connect which did not relate to this Shopify account. When wanted to change it just automatically sent me back. It messed up my Ads Manager and Pixel. Meta is 100% the worst company on this planet. Incomprehensible how incredibly incompetent this company could be. Thanks to this, my registered and set up Ads Manager got demoted from Admin to just a User of my account with no chance of recovering it. Also somehow this company has 0 people working in support. Thanks Meta Fuck you
Still lots of complication listing a simple product and Meta page is extremely complicated and not user friendly for customers.. Dynamic or this and that.. It should be simple shopping platform for ALL!
Also it is not helping sellers to generate decent profit, what comes goes for advertisement. Disappointing and discouraging
We could not connect our shopify store to this app. Meta always returns with tons of unresolvable errors and there is no one to attend.
My products disappeared from facebook and instagram shop. I have had several conversations with Meta and they have been unable to resolve the issue.
It was very complicated to set up Facebook for me, and after that, I got a message saying that in Europe is not working!
Utter Garbage! Loads of errors "Something went wrong", completely useless in the UK. Impossible to have a SHOP button on the facebook page in the UK. Even 1+hour of telephone support from Meat couldn't resolve it. Well they did by giving me a "Work around" in the form of a "Sign-up" button which just links to the my website. If Meta support can't get a Facebook Shop up and running this proves it isn't fit for purpose. Complete waste of time!
MY SHOP HAS BEEN UNDER REVIEW FOR OVER TWO WEEKS NOW AND I HAVE NOT BEEN INFORMED WHY