Facebook & Instagram

Nice to have a free app that helps with social media advertising but would love more features in shopify

finally after months and months of trying everything to sort an issue not allowing me to use this feature I was miraculously today shown that my shop was approved what a relief

The Facebook & Instagram app enable worldwide connection to my target business audience. Using the tools within this help enhance and solidify my growing business daily. Being a small business, or rather the small fish in a big pond, the ongoing support of such a platform app is truly welcomed.

The worst experience I've ever had with any company! I have been locked out of my account for over 8 months now. I've submitted all the required documents for a business dispute, and I've received absolutely no help since I submitted them. I even went as far as getting Meta Verified through my personal account in hopes I could get more help to recover my business account, and nothing! This is hurting my business as my website's domain is still linked to the old account I'm unable to access, therefore, I cannot link it to the new account I've setup. I've begged for help! I've opened multiple tickets trying to get this resolved, but FaceBook cares nothing about you or your small business. They have forgotten where they come from and could care less about you! So, now you just take my money for my monthly subscription, and I get nothing in return! I can't tag any of my products when posting on my social media accounts because I cannot verify my domain - because it's still linked to my old account! It's like adding salt to the wound when I've done everything that's been asked of me, but FaceBook won't follow through on their end!

I have been using Facebook and Instagram integration with Shopify for the past few months and the results have been phenomenal. The setup process was straightforward and we were able to sync our product seamlessly.
The Facebook and Instagram integration with Shopify has been a game-changer for our business.

still would need to try it but will see how we go

Having problems posting on instagram it seems FB has audio and instagram does not. I have a second issue I would like to mention, I have been threatened for the past several months from someone saying they are meta they say I have violations and copyright infringements. I have replied may many times, and all i get back is the same old messages saying We have been trying to contact you. Then after a few months they say I am being sued for something. I have requested SO MANY times that they should send me exactly what the problem is so I can address it directly. but this has been going on for months now. Can someone at META contact me directly and stop this harassment.

Great tools. Straight forward, Great for small business.

On the shopify facebook instagram setup page it says; Next Step for your shop... then a bubble then; allow messaging for customer support so customers can contact you quickly. If you select enable messaging nothing happens. Why is this?

This app has greatly increased the number of customers we attract to our store. We will continue to use it in the future.