Recensioner (6 900)

Helhetsomdöme
4,2
Antal per omdömesnivå
  • 65 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 14 % av omdömena har 1 stjärnor
24 januari 2024

Terrible. After a wild goose chase with increasingly insane requirements to connect my shopify store to my company instagram my FB account was flagged and locked. To request a review a captcha page populates except that you can't scroll to the bottom of the page to click the submit button so no review. Just a block that will turn into a ban because they have 0 meaningful UI design.

These absolutely bonkers sentences are actually displayed as the supporting reasons they have blocked my account: "We used technology to detect this violation and technology to carry out this decision. Further violations of our Advertising Standards may result in your account being disabled or restricted."

Inconvenient, difficult, and with no level of customer service Meta Facebook and instagram are terrible.

company design co
USA
Ungefär 2 månader användning av appen
Meta svarade 26 januari 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

20 augusti 2024

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DropDrift
Schweiz
En dag användning av appen
17 juli 2024

Excelente herramienta de negocio, fácil de instalar e intuitiva.

711 Studio
Mexiko
Ungefär 6 timmar användning av appen
26 juli 2024

gute schnelle Verknüpfung

SALAPHIIA
Tyskland
2 dagar användning av appen
21 april 2024

good

Look Jelpazn Shop
USA
Ungefär en månad användning av appen
22 juli 2024

Completo e prático

Util Home Store
Brasilien
Ungefär 5 timmar användning av appen
1 november 2023

Easy setup and ready to enjoy the ride

FashionQueene
USA
5 månader användning av appen
Meta svarade 3 november 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

4 januari 2024

If you are in the UK don't waste your time - its no longer supported at all - you can set it all up in Shopify and on Facebook, but the shop itself will never show. Something to do with our privacy laws. Wasted so much time on this. Just add a disclaimer to the app or better still Shopify - don't make it available to our region?

ArtReview Shop
Storbritannien
Ungefär 2 månader användning av appen
Meta svarade 12 januari 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

8 september 2024

top

Prime Picks
Brasilien
Ungefär en timme användning av appen
16 november 2023

It's been an easy and wonderful experience getting my online store on Facebook and Instagram

Kympton's Corner
USA
2 månader användning av appen
Meta svarade 20 november 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support