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Instagram is very engaging. It is easier to use than FB business page. I find FB business page a little more difficult to use as a selling platform. It is good for information about my business to direct them to my actual website but so far I am not sure I can use it to sell from. I primarily use FB Marketplace until I figure it all out.
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so far so good
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good
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I haven't used it yet but I have been trying to get my site set up so I can sell through Facebook and Instagram easily. I am hoping the app will help me do this.
get orders but payments are not captured.
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
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We can follow up with you directly and ensure you have the best possible experience.
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What an app, what a customer service, there has been already more than a week since I stopped all my ads because the Facebook pixel is not reporting accurate info, and the customer service hasn't fixed the problem yet.
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Our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
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Meta Support
Hi
The link you shared is not a support page
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The support team in Philippine is a nightmare to work with
All reply is just copy paste at one occasion they asked for something we just shared
We wasted so much time back and forth with them but got absolutely nowhere
We asked them for a quick video call to fix some issues they asked for information which we provided
they then asked for our contact number for the call which we we provide they then close the ticket!!
Several time they just closed the ticket replying to you but with no solution
A complete waste of time
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The app is basically useful to open ticket with Meta, because general support over messanger is very bad!
I do rate 1 because is not really an app and considering Facebook now Meta has so many years and so many billions is a shame they run a so buggy advertising software.
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
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Meta Support
Terrible. Really went downhill. Majority of my products are flagged for "missing size" and will not tag, when they do have sizes and are entered perfectly. Was never like this before. Huge disappintment.
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
fabulous
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Meta Support