Recensioner (7 615)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 66 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
13 april 2024

mas de una semana para conectar mi tienda , estoy cansada de esperar

ziana princesa amira
Spanien
Ungefär en månad användning av appen
28 december 2023

Excellent Performance of Facebook & Instagram.

Galaxy Onyx
Pakistan
2 månader användning av appen
Meta svarade 5 januari 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

10 januari 2024

Meta is just absolute crap and a massive headache for every single steps that should be easy. To try and start just simply advertise from your Facebook page and get the ad data connected to your shopify is taking me days. First the meta business page was lagging and bugging making me do the same rhings over and over, then once I finally manage to create the pixel and went to install the Facebook and instagram app on my shopify, it started to bug again. After 4 time uninstalling et re installing that horrible app, I managed to connect my store after creating a facebook business account ( thought just my page with my facebook account would be enough but no, has to be another dam account ) DAMM ! I thought I'd be ok then but NOOOO Facebook restricted my business account, probably because its too new ( which doesn't make sense really), I am now unable to complete the connection settings between shopify and facebook and have to wait 24h for a review after providing a code received on my phone and my identity document photo. This is really a joke considering how much money that business is doing, they can't even make basic settings simple for people, they over complicate everything and cross everything together making you go back and forth between platforms non stop for a very simple task. All I wanted was to see the results of my advertising with shopify, nothing else. If I ever manage to get to the point where facebook let me advertise and the connection with shopify works ( pretty sure something will go wrong again) I surely WON'T authorise facebook to sell my products directly on my facebook page because I bet you these sales will be catastrophic and customers will run away, surely there will be problems with payment and order fulfillment etc. A shame from start to finish

The Bloody Store
Australien
Ungefär en timme användning av appen
Meta svarade 12 januari 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for the experience you've had so far with us.

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

28 november 2023

good

Kiacor Inc
USA
Nästan 2 år användning av appen
Meta svarade 15 december 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

3 februari 2024

it is not working at all

SilkenShine
Danmark
Ungefär 2 månader användning av appen
Meta svarade 9 februari 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

5 september 2024

j'aime cette aplication

Nairastore
Kanada
5 minuter användning av appen
21 februari 2024

So far so good.

B-Bots
USA
6 månader användning av appen
Meta svarade 23 februari 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

29 januari 2024

ME HAN ELIMINADO COMO ADMINISTRADORA D EMI CUENTA EMPRESARIAL DE FACEBOOK Y INSTAGRAM. NO HAY FORMA DE ACCEDER Y NO ENTIENDO PORQUE LA HAYAN ELIMINADO ya que no hay forma de averiguarlo.

Traces of the World
Spanien
Ungefär 3 år användning av appen
Meta svarade 2 februari 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña detallada. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos continuar apoyándolo directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

8 november 2023

Hello , when i do the configuration i can t connect my facebook account and there s an error that said to try again later ,i m trying from days and on mobile and computers but it s not working ,i can I do ?

PixelPlay
Italien
2 dagar användning av appen
Meta svarade 10 november 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7 augusti 2024

Meio complicado de usar, esse tal de Pixel

H Satisfied Store
Brasilien
32 minuter användning av appen