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It was easy to set-up, user-friendly. There were no issues with connecting social platforms and catalog
Useless app. My page is currently suspended just because I tried to use this app. Facebook is good at gossiping business but as far as eCommerce, they're horrible.
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]
I love the app. I found it super useful and really convenient to navigate. I'm excited to see more benefits in the future.
I appreciate the time you took for sharing your feedback! We work hard to improve our app functionality, so I’d like to touch base with you in regards to your experience. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I used this app to help me make a facebook ads, and it make very well and easy. It can help a lot for beginers like me.
Lots of steps to go through. I dont like how i had to scroll through all countries to get to US to set up marketing but overall good experience
I used the app to create new Facebook and Instagram shops. The set up seems very good and gives me the impression that it has handled a lot of complicated integrations for me. 4 stars because one of the admin screens is showing me that a few products (baseball hats) are not approved for Instagram, but another admin screen shows me that everything is approved. Also, 4 stars because I don't have a "View Shop" link in the admin but I am trusting that it looks ok and is working like other shops I see.
The app does not let me ACCEPT the terms of use. When I clic to "ACCEPT TERMS" It appears an error message,
From my experience, the facebook integration was clunky from the beginning. It would work on some days, not others. Then not work at all. my products were incorrectly tagged as alcoholic and were not allowed on instagram. instagram tagged my yeast products as alcoholic because they are used to make alcohol. no way to fix it with facebook or instagram and shopify. i called numerous times to shopify, they said contact facebook. I just shut down my instagram/facebook page, and i will figure out another way to sell
Thanks for sharing your feedback! I'd like to look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
VV
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
EXCELENTE CANAL DE VENTA, HEMOS COPMPLEMENTADO EL MAXIMO. LA EXPERIENCIA HA SIDO MARARAVILLOSA.
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