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Too complicated and now I cannot figure how to add anything to Facebook or instagram. No tech support and no instructions
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
so easy to hook up thank you - we had issues before going through the store so did not realize it was not hooked up correctly.
A complete nightmare. Products do not sync properly with facebook. Some of my products get rejected with no clear reason why. for example a variant of my product was rejected for an incorrect image despite having the same image as every other variant? There is no way to fix any of the issues. Collections do not sync properly. Facebook shows shopify collections that have long since been deleted with no way to remove them facebook. It will not allow me to add certain collections to my shop because "not enough visible items" despite having all items visible. This entire app is a complete cluster f*ck with multiple pages such as commerce manager, ads manager, business manager. It is incredibly convoluted and makes no sense. You would think facebook, being a multi-billion dollar company, would not have so many issues but i have never seen such a mess. I wish facebook would die out so we would not be forced to use it.
Hi there,
My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.
Ashley | Shopify Support Specialist
I'm hoping this will improve my business profile during this difficult time. The app was easy to set up.
I used this app to help me update my Facebook shop. It was helpful but had to switch browser from chrome to internet explorer to complete the set up.
I am very new to e-commerce yet I find it easy to set up. With just a few clicks, and in few minutes, it's all done!
This is good for marketing and selling my products. This is also good to use for marketing and scaling up my business.
Super user friendly - SO much better than the setup before. I was dreading having to install and do all of the gritty set up but this took seconds rather than hours!
I like this channel to access a larger audience, considering Coffee is a drink connected with your soul
Muito bom!