Facebook & Instagram , 4 682 recensioner
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The integration was quite simple. Even though I have extensive experience. I feel the set up is so easy that anyone can do it.
Hello, i can't use the app, i've contacted meta then shopify, but still nothing !!! It's been two weeks now between meta and shopify, noone knows ...
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
This is awful - I keep trying to connect Meta with my Shop and it keeps saying I am unable to connect as I am not the admin, however when I login on Meta I am the admin.
I have tried to reach out to Meta and have been unsuccessful. Really Disappointed and would not recommend.
EDIT - I cannot find help on Facebook Business as I need to set up a commerce account, which I cannot do as it says I am not able to link, therefore I cannot access help
Hi There,
Aaron here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Aaron
easy configuration, all ok! lets see if engagement goes good with this awesome and modern tool, thanks
Cant connect my shop with the fb button.....all things doesnt work which they said i should do....i dont get it why its so complicated to connect a facebook button to ur shop.... i have no time for stuff like this and now they tell me i should contact facebook...
je nais pas encore tester reste a voire si les produit vont sur le facebook et que les client soit satisfait
Merci d'avoir pris le temps de laisser un avis. Les commentaires des marchands sont très importants pour nous. Cela étant dit, j'aimerais m'assurer que vous tirez le meilleur parti de notre application, c'est pourquoi je vous enverrai bientôt un e-mail. J'attends votre réponse avec impatience. - Anna, Shopify Support
There are too many steps to follow and it is confusing. Especially if you are not computer savvy. I will you could click just one button for integration.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I used the app to help me connect my business page to Shopify. It was very user friendly and I did not have any questions
I'm just not exactly sure what's happening. Its above my paygrade, unfortunately, despite the fact I own the company. It seems like we were all set, but I'm GUESSING FB changed its terms, so we had to do what was requested.
Unfortunately it's not working right. If you have more than 1-2 and more sites in FB and using more features. This app make problems and it's not possible to finish the app the right way (like only what you need) and prepare only for one shop. The GDPR regulation it seems to make this app more difficult. The app looks good and the features are in the positive way, but something is not working right... also I have some other problems with my shop in facebook...
Thanks for taking to time to share your experience. It sounds like you have been encountering a few issues while try to set up the app. I'd like to hear more about the errors you are currently facing to ensure you are getting the most out of the app, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support