Recensioner (4 956)

Helhetsomdöme
3,9
Antal per omdömesnivå
  • 62 % av omdömena har 5 stjärnor
  • 15 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 16 % av omdömena har 1 stjärnor
5 februari 2021

The app is well-integrated and generally setup was easy to follow; however, on the Facebook side, there's a lot of business marketing jargon that I don't understand. The entire Business Manager setup was not intuitive and, again, contains jargon that people who are not in the industry will not understand. The Business Manager experience needs an interface update, too. I'm just sitting here hoping things work out and that I didn't sign up for something I didn't know about.

Southeast Ohio Fiberworks
USA
2 månader användning av appen
1 april 2022

The app does not work with other gateways like Mollie. No purchases are tracked.
Also there are a lot of problems with the API sometimes. One day there is tracked 30% too much, one day 50% too less. Please fix this!

PUROXX
Österrike
6 månader användning av appen
Meta svarade 4 april 2022

Hey there,

Charlotte here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggle you have been facing regarding your payment gateways, and tracking your events on Facebook. I'm going to follow up by email to open up the lines of communication and help where I can.

Charlotte | Shopify

9 april 2021

great and quick integration, only issue are the policies blocking certain items we sell on our store

Sage Health Solutions
Sydafrika
2 månader användning av appen
18 september 2020

I cannot connect to Facebook Channel app but I was connected to the Facebook Shop app and everything was working well on my Facebook page. However, after deleting Facebook Shop thinking it was the cause for being unable to connect I have now lost the ability to connect on Facebook Shop and can not connect to either Facebook apps and now my business and store does not exist on Facebook!!! I need immediate assistance!!! Every time I attempt to "Install Facebook" I get the "Sorry, something went wrong" message and when I hit "Go Back" I am suddenly logged into the Facebook profile it said couldn't connect but nothing has connected to shopify and I can't put in my Facebook Pixel, Use Facebook, Create Ads, Sell products... This is catastrophic. Please Assist.

Fractured Apparel
USA
2 månader användning av appen
Meta svarade 21 september 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

5 oktober 2020

Haven't used yet and I think it will be good! Haven't used yet and I think it will be good! Haven't used yet and I think it will be good!

Lady Fish
Kina
2 månader användning av appen
14 augusti 2021

The app uses the "compare with" amount when displaying stock items on Facebook but Shopify uses - rightly so - the "price" figure for sales.
Until this app uses the same figure it is useless as sometimes the "compare with" is used for the RRP and sales price may be higher due to scarcity of stock.

Brick Shack
Storbritannien
2 månader användning av appen
Meta svarade 16 augusti 2021

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. The channel sends both the sale and regular price to Facebook, but Facebook will always use the lower of the 2. What Facebook does with the product data is out of our hands but I will submit your feedback to our internal team. I'll also follow up with you over email to open up the lines of communication if you need further assistance.
Jack | Shopify

2 maj 2023

Ads aren't performing for the past week, and it shows unsupported on shopify. Tracking is wayyy off through pixel, if anyone knows how to solve this issue, please help

Shop.Cartwheel
Indien
2 månader användning av appen
Meta svarade 3 maj 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

6 januari 2021

Love as we look forward to providing Demmer Doodles Fur Boutie to many dog, puppy and cat lover across the world.

Demmer Doodles
USA
6 dagar användning av appen
3 november 2020

Ainda estou aprendendo a configurar o meu canal de venda no face book, ainda preciso de ajustar de modo que os compradores tenhas mais facilidade de visualizar a minha loja.

Calçados Paulo Brandão
Brasilien
6 dagar användning av appen
4 januari 2021

This is really helped me to increase my sales volume and target audience is also very good as well as its very user friendly.

offerin.in
Indien
6 dagar användning av appen