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I'm really surprised because this app had so many bugs that it was overwhelming to put in place.... This time, i wanted to give it another try and then, whaouwwwww.... Amazing.... Just Perfect, I'm blown up !!!
Shopify-Facebook integration tools are trash, and when they break, you'll get locked out of the Facebook account permanently. Then, Facebook support won't even answer your requests, save some time, and your sanity, skip it.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
THIS APP SUCKS! This app will not let me connect my Fb and IG because it’s saying I violated a ethics policy which I know for a fact is incorrect. Meta can’t give me an explanation but is recommending I close my shop down and re-open it. I am not doing that but I will delete this app because it’s not serving it’s purpose. I would be careful if trying to use this app.
Hi There!
Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Aaron
Trying to increase sales through every tool available. The reach is better than what I can manage solo
gostei muito da experiencia de usar o app, muito completo e varias ferramentas para ser usado. ...........................................................................
give me a fast and easy way to setup my store. I really recommend the app, you will not regret anything.
La recomiendo, se sincronizan perfectamente los productos. Hasta ahora no he tenido problema alguno, todo lo contrario. A mi tienda https://www.esparati.mx/ le va perfecto.
Very clear set up process. I am looking forward to growing my shopify store - Nellenby - with the resources of Facebook. There are a number of steps to complete but information is available to walk you through it.
I used this app to help me update my Facebook shop. It was helpful but had to switch browser from chrome to internet explorer to complete the set up.
This has been a complete NIGHTMARE. My personal account was hacked and I have lost administrative permissions and now my FB and Instagram shops through Shopify have been blocked. I am losing sales every day because there is no way to reach FB - there is no access to a human being who can help. I have tried to open a new account in my business name and now they claim I am mis-using the platform by using a different name (my business name). I will have to disconnect my Shopify FB and Instagram shops if this can't be resolved. It is the most infuriating thing. I highly recommend insisting that Meta provide access to a human who can help and not just block people who have been hacked. Please f please find a way to help us small business owners. I know I am not the only person who has experienced this. Thank you.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].