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Now my brand can go further and get more benefits. I like the connectivity and ease with which I can manage both platforms, Facebook and Instagram
There is no option for in-store/curbside pick up. I do not ship because of the unique nature of my business. We sell pottery to go, customers pick up at the studio then bring back to have fired in a kiln. I have no need to ship, and I am now unable to sell online through Instagram because of this "upgrade".
Thank you for sharing your feedback! Facebook requires that all products are shippable in order to be sold on their platform. I will send you an email shortly with more information and workarounds. -Emily, Shopify Support
I used this app to help me explore other selling options to increase traffic to my store. It was very easy and simple to setup. I had no problems figuring it out and it took me maybe 10 seconds
I just started using this. I set it up to get my product some exposure and it was so easy! I just hope it works well. But set up was a breeze!
UPDATE 6/14: Anna from Shopify Support reached out to me and together we figured that this Shopify CAPI integration only tracks Purchase events. I would certainly suggest Shopify to highlight this in your channel description and setup instructions, as this would clear up a lot of issues where merchants can't figure out why it doesn't work the way they expect it to. Thanks Anna for your help, the app WORKS!
--- Can't get this app to work with Facebook Conversions API. Went through all the steps multiple times, but events will not track. Multiple Facebook reps say "talk to Shopify". Would appreciate some help here.
Thank you so much for leaving a review. That certainly does not sound ideal. I'd like to hear more about any issues you are currently facing to ensure you are getting the most out of the app. I'll be sending you an email shortly to discuss. Looking forward to hearing back. - Anna, Shopify Support
i used the app to help me sell on facebook. i was confused when i had to reset up with no warning but i seem to be getting there now
We have NOT been able to successfully add our store to IG and FB it says we ARE approved -- HELP! hmm what is the issue???
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
i am not familiar with the app I need more time to learn on how to use all the applications and THANK YOU
我用這個程式來協助我完成電商的工作，使用其連結shopify商店，希望可以幫助有需要的人找到我們，並且讓我們提供幫助。
目前尚未正式開始使用，希望接下來可以有良好的使用體驗，若有更多相關的資訊，我將會再補充
Trying out this facebook channel to have more exposure for my shopify to allow me to start airdropping products.