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Stole money and close the account without reason, after thousands dollars spent to grow audience, facebook came simply and ban account without reason
PS: For facebook answer don't tell me to contact support because i did and it was useless
Hi there,
Thomas here from Shopify support, thanks for taking the time to leave a review on our app. I see that you've had some trouble getting the answers to your questions, I'll reach out to discuss with you and hopefully we can get to the bottom of this together.
Thomas | Shopify
J'ai configuré dans ma Boutique Shopify les différents frais de livraison et l'application m'affiche un message "pas encore de tarifs de livraison".
Bonjour à tous!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram afin que nous puissions vous suivre directement et vous assurer d'avoir la meilleure expérience possible.
Merci,
[Méta-soutien].
Help me promote my online shop however I have never been able to synchronize my online shop with the facebook shop.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
will give it a try thanks for the opportunity and i hope it works. Staying connected with facebook and shopify has been a challenge
The sync is convenient than before. It usually required you to constantly switch the web tabs for info, but now you don't have to.
Constant issues of the app saying its disconnected but doesn't appear that way in settings. Managing the feed and blocking products just to be reset again is a total waste of time. They really need to fix their integration.
Hi there,
My name is William from Shopify support reaching out to make note of your feedback and ensure it gets to the right team, I'll also send you a followup email so that we can work together to resolve any outstanding concerns you have with the Facebook channel.
William | Marketplaces Support Specialist
Shopify
Facebook and Instagram did not integrate into Shopify at first go, so what to do, when Shopify page for integration to Facebook and Instagram is totally blank???
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Until they fix the issue with only posting one picture, this app is useless. I get countless messages a day asking for more pics than they're seeing on FB/IG, and I have to direct them to my website. So, what's the point of having this channel at all???
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with only posting one picture. I'm going to look into this further and follow up with you in an email to open up the lines of communication here.
Jason | Shopify
Okay, it took a long time, but it finally works, hopefully. Facebook is a great tool to automate the campagne
legal muito bom esse tipo de app que precisamos pro mundo evoluir e assim fazer a humanidade crescer