Facebook & Instagram

Shopify works amazing with thier app but they are Unavailable for our region while some people used VPN to access thier service

Great to sell my products online and have more people to get to know my store, im still trying to figuere out how to get my products in the online catalog on instagram

loved it was a quick and easy set up process. was click by click and instructions were very clear and easy to understand

What a disastrous FORCED roll out of Facebook Channel by Shopify. Bring back Facebook Shop + Instagram which worked perfectly! Since trying to install Shopify's forced switch to Facebook Channel, Business Manager Accounts created in Shopify will not link properly to our company's pre-existing Facebook(and therefore Instagram) page/account/etc. Shopify support has been MIA on this. A very frustrating and disappointing fail on Shopify's part. Still waiting for someone in Shopify support to present a solution...if they can't, then Shopify should let us revert to Facebook Shop and Instagram so we can successfully tag our products on social media posts again!!! Seeing numerous other poor reviews here, it makes me wonder if Shopify fully vetted this forced app change. They should be prioritizing service to long term customers rather than trying to control our Ad Campaigns...that's a failed power grab! For any store that is still successfully using Facebook Shop + Instagram APPS, DON'T CHANGE, until you are forced to. I regret being proactive. As we all know, successful ecommerce includes being able to tag your Shopify store catalog of products in your social media posts so customers have a seamless path from seeing products on social media to purchasing via Shopify store.

I used this app because it will help me to promote my business page, I really love it and I strongly recommend this app to anybody that would like to boast sells on business

I used this app to help me to do. I really like how it does. It would be nice if it did better. Thanks for Facebook

very helpful and made the setup process very simple as just following the instructions and its helpful.

The app doesn't track the correct revenue, it sends duplicate purchase events to Facebook each time the user reloads the order confirmation page, and it does not send deduplicating information to Facebook.

The support is absolutely useless, I have been in contact with the special Meta support for this app, and they keep asking me to check
- the pixel setup (which by the way is managed by the app) and/or
- referring me back to Shopify to ensure the app is installed correctly (Shopify were the ones who referred me to Meta).

My Meta inquiry number is 909689016966830

Long story short - the app is broken and they don't care.

I actually really liked it and Facebook has been amazing to help grow my business. Using direct links help my customers

I really like it, is ease to use, help me to promote my products, help to share my videos and pictures with to many people.