Facebook & Instagram , 4 676 recensioner

Helhetsomdöme
3,8
Antal per omdömesnivå
  • 62 % av omdömena har 5 stjärnor
  • 15 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 16 % av omdömena har 1 stjärnor
11 mars 2024

ok

René® København
Frankrike
Ungefär en månad användning av appen
Meta svarade 15 mars 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

28 februari 2024

good

LRIvera
USA
Ungefär 2 månader användning av appen
Meta svarade 1 mars 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

15 januari 2024

Great so far. Thank you!

The Closet Connect Boutique
USA
Mer än 2 år användning av appen
Meta svarade 26 januari 2024

Hi there!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

25 mars 2024

Good Job

TROVE OUTFIT
USA
Ungefär en månad användning av appen
29 mars 2024

It was fun

ACTIVE FITNESS PRINTS
Kenya
28 dagar användning av appen
20 februari 2024

I was confused about the new PayPal I was required to make but I already connected here with Shopify , still a bit confusing thou about the connections between both connected together thou cause the both have their own business page still trying to figure it out , but all in all it’s been great . Still waiting on my first sale .

MEETYRCOLOR.COM
USA
3 månader användning av appen
Meta svarade 23 februari 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

If you need further assistance from us, don't hesitate to reach out to us here: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

14 februari 2024

Checkout with facebook & Instagram is so premature that we might have to pull out. None of the basic settings like shipping is being synced. It just defaults to free shipping... meanwhile we're only a pick-up business.

Daily Deals
USA
3 månader användning av appen
Meta svarade 16 februari 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! If you need further assistance from us, please contact us here:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

17 april 2024

great

DwellWell
USA
22 dagar användning av appen
4 april 2024

This app has never worked once. After downloading, without entering any facebook/instagram login details or credentials, the app immediately begins connecting. Connecting to what? I have no idea. The connection fails and it tells me " SOMETHING WENT WRONG Your details couldn’t be submitted yet. Try again in a few moments". I have spoken to Meta and Shopify customer service AT LENGTH. Shopify directs you to Meta customer service. Meta directs you to Shopify customer service. As others here have reviewed, this is just a back and forth of copy-and-paste answers which involve you doing VERY SIMPLE trouble shooting like clearing cache and changing browser. They might as well ask me to restart my computer. I have also been asked to send the same information I have already sent. I even took a screen recording and showed them the exact issue. Additionally, just as others have reviewed, they will continue to close the ticket immediately each time. Finally they said it is not their problem and to contact Facebook.

bukuro
USA
23 dagar användning av appen
28 januari 2024

cannot install, always error. reported this with meta but no response and they kick me back to shopify. shipify kicked me back to meta again.

Precious Peanuts
Australien
9 månader användning av appen
Meta svarade 2 februari 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support