Faire: wholesale inkopen

It's been more than 2 weeks, and we haven't received any support from Faire to help with our app installation issue.

Only emails back and forth saying that they've passed the concern to their engineering team and will let us know once they hear back from them.

It won't download to my Shopify store. It was there, but now it will not let me reinstall.

Scam. I tried to order products through them after my account being "approved.". And when I processed the orders and asked to reach out to the actual store to request they be shipped asap and nothing saying there was a reason for a delay, I was suddenly met with a message saying I needed to be verified
I submitted everything and then told them my store information and they just responded, a day later that because my store is not open, they cant approve my orders.
Another thing is that you cant directly reach out to the merchants. Very untrustworthy. I cant believe I thought I could actually get products for an important event Im having this weekend I need them for. Now I have to order everything somewhere else last minute. A business owners nightmare. The type of place you'd hope shopify wouldnt let be listed on here. Apparently you have to do your own vetting with everything especially on shopify.

Poor customer support ,try to contact them no getting repones from them not helpful at all

I’ve tried downloading the app a couple of times but it doesn’t seem to work ‍♀️

I tried installing and working with this app. twice. I am not a computer expert but I am definitely savvy enough. Whereas most apps. (imo) are self-explanatory, this app. left me lost with a blank stare. There aren't any explanations or a way to navigate. I do not know if this was a glitch (twice) but this program did not work for me. I tried researching, looked for tutorials, search the faire website and came back no less the wiser.