Faire: Sell Wholesale

Faire has been a wonderful avenue for connecting to retailers beyond my local area. The app is very user friendly. I highly recommend it.

Not even 1 star they deserve. We have been on the platform for more then 3 years and suddenly they are targeting our brand is saying we buy products from third party websites. After sending all the evidence and defending the case, Matt at Customer Support is extremely rude and unhelpfull. Afterall the fees are too high for the amount of sales you make on the platform.

Avoid at all costs!!!

Very user friendly interface and supportive customer service. It’s been a wonderful experience.

Happy with the quick shopify integration, grabbed a sale the day after our shop was approved. Wish the commission was less but at least we have another sales channel.

I installed this Shopify application to try to increase my money,
after more than a year after installing it I had an order, a customer wants 80 pairs of sunglasses for a total of €1,500, I shipped the order and FAIRE has never paid me since February 2024 .
At first, they blocked my account on the grounds that I shared sensitive company information with the buyer, which is incomprehensible and impossible.
Subsequently ADYEN their platform asked me for information on my company, identification, IBAN, my identity card, I gave them everything but each time they tell me that something is missing and never validate, never giving me never clear instructions to resolve the problem.
Subsequently, I contacted customer service several times, no one competent to help me resolve the problem, each time the same generic email which does not help and does not advance anything, a certain Roger, stupider than him you die!!
So by harassing them, instead of paying me, they blocked my account, so that I would stop asking them to pay me, FAIRE and ADYEN big ROBBER.
It's clear that it's a small, insignificant company that will soon come to an end.
Shopify doesn't help me, Shopify puts me in contact with this robbers but then takes no responsibility.
It's not €15, €1,500 is not a fortune but I will get everything back, down to the last cent.
From France I am going to file a complaint with the police against the seller, FAIRE and ADYEN.
I don't recommend this platform, there are much better than them, don't waste your time or money,
And thank you again Shopify for doing nothing