Fairing Post Purchase Surveys

This app helps us understand our customers even more. With a ±50% response rate on our post-purchase survey, we're gathering valuable data super quick & easy. Special thanks to Matt for helping us tackle some stuff that required more data drilling.

I feel like I'm in on a Shopify integration secret...this app is brilliant! I check it almost every day, response rates are really amazing and it gives us great insight into where our customers are coming from. Conversion attribution by the customer, right at the moment of purchase that isn't obtrusive to customers at all...this app should be used by everyone.

Solid, Love the information we can now get from our customers. This is a must have for any business that wants to grow and learn how to better serve their customer.

This is one of those secret little weapons that helps drive strategy in such a simple way. I created a survey asking customers how they heard about us and then listed out our channels. Using the responses helped to guide my budgeting/channel development based on where people were already hearing about us. Additionally, the customer service is elite and the founder is involved. I highly recommend this app to all shopify store owners.

Great app with great support! Produces some truly valuable insights we can’t get from our traditional analytics.

High recommend Enquire's post purchase survey app. We have been using Enquire's post purchase survey to help us fill in the gaps with attribution. This helps us understand the impact of our marketing and organic campaigns.

Native checkout integration drives up response rates and they're always improving the product. Support is great as well!

Brilliant app to get customer feedback. We used different surveys to understand customer needs during checkout to improve customer journey and conversion rate. Conversion Rate of respondents is crazy high. Easily set up and if needed customer support is outstanding.

Fairing has been an amazing resource for us to yield valuable insights from our customers. It's super easy to use, and the support team is incredibly helpful. They always go above and beyond, and even proactively bring new ideas to our attention. Highly recommend.

Thanks to the amazingly simple yet effective post-purchase survey Enquire puts onto both our Shopify and Recharge checkouts, we are able to finally get insight into where people really first heard about us. Up until Enquire, it's always been last click attribution, which heavily weighted all analytics to Google and Google ads, but in fact Enquire showed us that we are also acquiring customers through our hard work in Press mentions and Partnerships and Affiliates. I HIGHLY recommend this app!