Fairing Post Purchase Surveys

Fairing is the best- we use post purchase surveys to help create our goals and Fairing makes it so simple. Their support bank is super informative, and their team is friendly and always willing to help. They make it super easy to get set up, even if you've never set up reviews before!

We're huge fans of Enquire and the stellar team behind it! The user experience is seamless and the insights are incredibly meaningful. If you're looking to take your post purchase survey seriously, definitely check them out!

can highly recommend. Great service, super product. Integrates with triple whale, Shopify flows. Good analytics and modularity of the survey tool.

Fairing has been pivotal in adding additional layer to understanding our multichannel attribution as well as digging into customer insights: from what products they would like us to develop and sell to what specifically they liked about their product of choice.
We increased our post purchase survey response rate dramatically since implementing Fairing. We are not relying on email for this specific purpose anymore, but instead all the questions conveniently sit on the post purchase page. Win for our customers as they get one less email into their inbox, win for us as we get more responses and hence more reliable results.

Solid app, great UX, easy to use, surprising level of customer compliance!
Amazing how much info you get by asking right on that thank you page. Would love this to be a liiiiitle cheaper but it's well-designed and I'm not unhappy with my choice.

Used this app to gather post-purchase survey responses. Very nicely designed and easy to use. Of the very few issues we had, the team was quick to respond with and offered us a custom plan that fit our needs perfectly! Would highly recommend to other stores of all sizes.

This app is easy to set up and use, and it provides important data that we use to calibrate and validate our marketing attribution models. From the user's perspective, it's non-invasive, as evidenced by the high response rates we're able to maintain.

Easy to use and has provided a lot of value to our business, specifically around organic influencers and channels that are doing the most for our brand. There are a lot of customization options and the team has been great at responding to questions and providing fast, thorough support.

Huge fan of this app! It is really valuable in helping to understand more about our customer behaviors and sentiments. Highly recommend for ease of use, clear insights, and great complement to Klaviyo and other attribution tools.

The best post-purchase survey experience in the market -- this tool is super powerful with integrations with Klaviyo, Shopify Flow, etc. so that the data is not only insightful but also very actionable. The actual survey form looks great on the post-purchase page. The support (and Matt specifically) is super helpful and quick to respond!