Fairing: Post Purchase Surveys

Enquire has been able to successful capture survey response post purchase from all our customers to better understand where our traffic is coming from. Their support is top tier too!

We've been using Enquire for a few weeks now and I can say it's a must-have for brands that are advertising across multiple channels. Incredibly easy to set up, very high survey response rates (over 50% for us), and the team is a delight to work with.

Great app, simple clean and does exactly what we need it to do. Has given us great and reliable insight into the effectiveness of our marketing channel mix.
- Michael, Sunski Co Founder

This app is very easy to set-up and configure, and the team is always super responsive and helpful. Highly recommend!

This app is really amazing! It couldn't be any simpler to set up. The response rate to our survey has blown us away, and the data it gathers really helps us figure out where people are coming from. Would highly recommend!

This is a great app!! Not only because it saves us so much time, but because of its ability to offer valuable insights. Not to mention the excellent support I get whenever I need it. I can't see myself using any other app but this one, period. Thank you!

This is a great tool. Super easy to use. Matt is always really helpful with any questions. You absolutely should be running post-purchase surveys, and this is a great tool to do it with!

Fairing has been awesome for us so far. We are a two-man company with little to no data analysis experience. Fairing has been outstanding because it allows for us to seamlessly gather important data which leads to actionable decisions, without little to no effort on our end. They recently introduced the google sheet integration which is extremely helpful for exporting the data in an easy to splice format and have a phenomenal customer service/on-boarding team. It's really easy to set-up initially, their pre-filled question bank is outstanding, and it's seemingly very fairly priced for the level of data you get with a turn-key solution.

They make themselves very available to assist in ideating on new data to collect, splicing and reviewing the data, and are very open to feedback/new feature releases. New features seem to be released at a relatively quick frequency so I'm excited to see where it goes.

I was not paid or incentivized to write this review, I just believe this is a no-brainer app for any small, or large business, looking to understand their customers more, which is increasingly difficult in today's world of privacy settings and DTC space.

Big fan of Enquire and how easy it was to set up. The tool helps us get insight on our customer and is especially helpful in measuring performance of some hard to measure channels like television

Fully delivers! Great app that does what you need it to and gives great results. Really easy to use and integrate with your Shopify account. Would give six stars if we could!