Fairing: Post‑purchase Surveys

Fairing: Post‑purchase Surveys

Från  $49/månad. Prova gratis i 14 dagar.
Betyg (5,0)
Recensioner
Utvecklare

Om appen

Lansering

7 maj 2018

Språk

engelska

Fungerar med

Shopify kassasystem, Shopify Flow, Google Analytics, Klaviyo, Triple Whale, Google Sheets, Tik Tok, Recharge

Get insights and track ads performance with post purchase surveys integrated to your marketing stack

Fairing (Previously Enquire Labs) give you more actionable consumer insights in a week than most survey tools produce in a year. You can deploy a series of questions inside your post-purchase experience, appending each response to your customer’s order data and using the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" survey and improve your marketing ROI.

Fairing (Previously Enquire Labs) give you more actionable consumer insights in a week than most survey tools produce in a year. You can deploy a series of questions inside your post-purchase experience, appending each response to your customer’s order data and using the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" survey and improve your marketing ROI. mer
  • Tie survey responses to your Shopify customers and order dashboards
  • Build a zero-party database with insights directly from your customers
  • Use our Powerful Rest API and integrations: Triple Whale, Klaviyo, recharge etc
  • Target individual questions to new v returning, product purchased, or geography.
  • Launch 25+ pre-built questions (pre & post purchase) with a single click

Priser

Prova gratis i 14 dagar

Up to 1k Orders

$49/månad

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 5k Orders

$99/månad

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

$149/månad

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 1k Orders

$49/månad

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 5k Orders

$99/månad

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

$149/månad

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

173 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
31 mars 2023

Fairing has been awesome for us so far. We are a two-man company with little to no data analysis experience. Fairing has been outstanding because it allows for us to seamlessly gather important data which leads to actionable decisions, without little to no effort on our end. They recently introduced the google sheet integration which is extremely helpful for exporting the data in an easy to splice format and have a phenomenal customer service/on-boarding team. It's really easy to set-up initially, their pre-filled question bank is outstanding, and it's seemingly very fairly priced for the level of data you get with a turn-key solution.

They make themselves very available to assist in ideating on new data to collect, splicing and reviewing the data, and are very open to feedback/new feature releases. New features seem to be released at a relatively quick frequency so I'm excited to see where it goes.

I was not paid or incentivized to write this review, I just believe this is a no-brainer app for any small, or large business, looking to understand their customers more, which is increasingly difficult in today's world of privacy settings and DTC space.

PrettyBoy
USA
Ungefär 2 månader användning av appen
28 augusti 2023

Fairing has been pivotal in adding additional layer to understanding our multichannel attribution as well as digging into customer insights: from what products they would like us to develop and sell to what specifically they liked about their product of choice.
We increased our post purchase survey response rate dramatically since implementing Fairing. We are not relying on email for this specific purpose anymore, but instead all the questions conveniently sit on the post purchase page. Win for our customers as they get one less email into their inbox, win for us as we get more responses and hence more reliable results.

The Oodie
Australien
Ungefär ett år användning av appen
Redigerat 1 mars 2023

Incredibly impactful tool!

We got started with Fairing just a few months ago and since then we are hooked. Getting instant customer insight is not an issue anymore as the native integration allows a rather high response rate.

Many more functions we haven't tested yet but are looking a lot forward to!

One of the few companies where the founder/CEO him/herself is accessible and personally supports the merchants.

Understatement
Sverige
7 månader användning av appen
5 juni 2023

An essential tool to scaling your business -- the insights you learn from Fairing are invaluable, and you cannot replace with Google Analytics, Northbeam, or any other attribution tool. The platform keeps getting better and better -- they're adding new features at a rapid rate. The styling of the post-purchase survey is highly customizable for any brand. The team there is excellent and always willing to help.

SALT & STONE
USA
Ungefär en månad användning av appen
15 februari 2023

Fairing has been an amazing resource and my favorite tool to understand the true point of brand discovery for consumers. A simple question of "where did you find us" allows unparalleled insights across the marketing funnel (also allows me to call BS on the last click attribution!). One of my favorite aspects is seeing the omni-channel impacts (via responses like Amazon, Macy's, I heard you on a podcast, etc). It's one of the best tools you can implement and Matt makes the process amazing from start to finish!

Luca + Danni
USA
Nästan 2 år användning av appen

Om appen

Lansering

7 maj 2018

Språk

engelska

Fungerar med

Shopify kassasystem, Shopify Flow, Google Analytics, Klaviyo, Triple Whale, Google Sheets, Tik Tok, Recharge

Skapad av Fairing

Om Fairing

5,0 i genomsnittligt betyg

Har skapat appar för Shopifys appbutik i 5 år

Support

Skicka ett meddelande

(646) 956-4544

hello@fairing.co

Den här utvecklaren erbjuder inte direkt support på Svenska.

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