Recensioni (137)
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A little issue where the FAQ was not updating was fix within mins of asking. Thanks heaps!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Perfect, exact what we need, easy to use.
The support is really great! They respond very fast and their help is great.
Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Brian
I've been using the app for my store, and it’s been a game-changer. The app is incredibly easy to set up and customize, allowing me to organize FAQs in a clean, user-friendly way that enhances the shopping experience for my customers.
The customer support is outstanding as well. They were quick to respond to my request and even helped make specific changes to fit my store's needs. Highly recommend this app for any Shopify store looking to add a professional, organized FAQ section.
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDSHOP APPS Team
This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience.
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDSHOP APPS Team
Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
very quick support
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.
Hi,
I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
If you use this app.... be advised that it is very buggy.
1. The "free" version still has a monthly usage charge... don't be fooled, it is not free.
2. The "submit a question" upgrade has multiple technical issues that the technicians cannot seem to get corrected. And I tested the "submit" on multiple platforms and browsers and always get bad results.
We have customized the Submit button according to your request. And the free plan does not require you to pay a single dollar, why are you giving such a bad review to the app? Is that fair to us?
You come from a country of civility and politeness. I hope you reconsider your review.
There are few applications that support customers via email and chat like ours. We are not fooling you.
Kind regards,
DDSHOP Support
Beautiful app, very easy to install and design the way you like (some css-adjustments needed, but nothing I couldn't accomplish with my little css knowledge)
Also the support helped me very quickly with enabling the english translation on my websgop!
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
DDshop App Team
