D: FAQ Page ‑ Product FAQs

D: FAQ Page ‑ Product FAQs

Avaliações (253)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
18 de setembro de 2024

The app responded quickly to our request. It's easy to use and I highly recommend it.

MatchaJP
Japão
2 days usando a aplicação
Questão respondida por DDSHOP APPS 20 de setembro de 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

11 de outubro de 2024

tres reactif, je recommande , application simple a utiliser

Zilboo
França
15 days usando a aplicação
Questão respondida por DDSHOP APPS 15 de outubro de 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

20 de setembro de 2024

Really GOOD app. Easy setup up.

Bottles Up!
Chile
1 day usando a aplicação
Questão respondida por DDSHOP APPS 21 de setembro de 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

17 de novembro de 2024

Un super retour rapide & efficace de la part de Duke ;) !!

Une application top ;) Rien à redire

MARONER
França
About 17 hours usando a aplicação
Questão respondida por DDSHOP APPS 18 de novembro de 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

21 de agosto de 2024

It's incredibly fantastic, I swear. It's the best product I’ve ever used! The features are very convenient, and it’s so easy to use. Plus, any issues I’ve had were promptly addressed via email. It’s just amazing!

My Store
China
About 3 hours usando a aplicação
Questão respondida por DDSHOP APPS 22 de agosto de 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

13 de setembro de 2024

very good

Izann Azugan
França
About 2 months usando a aplicação
Questão respondida por DDSHOP APPS 14 de setembro de 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

20 de agosto de 2024

Awesome service, very quick response team and 100% free to use. This is really valuable and grateful for the app!

Galactic Planner
Estados Unidos
About 7 hours usando a aplicação
Questão respondida por DDSHOP APPS 22 de agosto de 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

Editado a 9 de julho de 2024

Update - Was contacted by support very soon after leaving the below review whom provided a one click fix which I can confirm corrected the issue and was very easy to do ourselves. They also removed the branding for the inconvenience. For a free app its great, I'd suggest just flagging this potential issue and it's quick fix upon installation instructions to users to avoid any issues

App stopped every variant across our whole store from working correctly. Despite customers selecting a variant from the drop down it didnt change when added to cart which meant customers were being undercharged and we were dispatching incorrect items! Fixed immediately once removed - how this is allowed on the app store and showing the diamond and "built for shopify" below it in the app store is mind boggling.

Cartel Flowers
Austrália
5 days usando a aplicação
Questão respondida por DDSHOP APPS 18 de julho de 2024

Thank you for using the app and leaving a very helpful review!

Because this is an interface-related application, conflicts between the theme and the app may still occur. That's why we have an option in Settings to exclude this case. Unfortunately you didn't see it before contacting us.

We've added a conflict warning right on the first page of App admin as you recommended. Your recommendation is very helpful and we appreciate it.

We hope you can revise the review again in a more positive direction. If possible, please give the app another 1 star.

Thank you very much!!!!

30 de julho de 2024

Everything is pretty good, the functions of the application as well as the support

My Store
México
About 21 hours usando a aplicação
Questão respondida por DDSHOP APPS 31 de julho de 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDshop App Team

4 de novembro de 2024

Duke is very helpful and fast response.
The app is easy to use

Quality Life Coffee
Hong Kong, RAE da China
About 1 hour usando a aplicação
Questão respondida por DDSHOP APPS 6 de novembro de 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team