DDSHOP FAQ Page
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Update - Was contacted by support very soon after leaving the below review whom provided a one click fix which I can confirm corrected the issue and was very easy to do ourselves. They also removed the branding for the inconvenience. For a free app its great, I'd suggest just flagging this potential issue and it's quick fix upon installation instructions to users to avoid any issues
App stopped every variant across our whole store from working correctly. Despite customers selecting a variant from the drop down it didnt change when added to cart which meant customers were being undercharged and we were dispatching incorrect items! Fixed immediately once removed - how this is allowed on the app store and showing the diamond and "built for shopify" below it in the app store is mind boggling.
Thank you for using the app and leaving a very helpful review!
Because this is an interface-related application, conflicts between the theme and the app may still occur. That's why we have an option in Settings to exclude this case. Unfortunately you didn't see it before contacting us.
We've added a conflict warning right on the first page of App admin as you recommended. Your recommendation is very helpful and we appreciate it.
We hope you can revise the review again in a more positive direction. If possible, please give the app another 1 star.
Thank you very much!!!!
This is a really good app. There is so many options of choosing your layout to match any aesthetic you want. I recommend to anyone looking to make a simple and effective FAQ page
Hi,
This is Brian from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,
Brian
I love this app! I have used it to add helpful additional text to my product description pages. Now my pages look neat, engaging and easily readable, with key questions answered in drop downs (for those who need additional info). Super helpful support with very speedy responses. Highly recommend!
Thank you for using our app and giving us valuable review. If you need any further assistance, do not hesitate to contact us
Regards,
Super application et surtout un SAV très réactif
Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.
Best Regards,
I enjoy using this app in every way and the customer service is excellent. It is so easy to use and I can fully focus on content creation.
And it's free :-)
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
The Free FAQ Page & Help Center App does exactly what it says and is VERY easy to install and set up, and the page looks very clean and professional. The style for the FAQ pages can be easily customized from the pre-made templates. Plus... it's free!
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Used this app for FAQ, it was easy to use, easy to setup and a lot of different styles to pick from.
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Werkt perfect en is ook nog eens gratis. Bedankt voor mij werkt het goed. Zou misschien wel meer aan de styling willen doen.
Hi,
This is Kane from DDSHOP Customer Support Team. Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards
Kane
The application is phenomenal! Very easy to integrate and use, also very much satisfied with the UI. Recommended for all those who want to take integrate FAQ with ease in Shopify store.
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,
Great customer service when I needed an issue fixed
Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us.
Best regards,