DDSHOP FAQ Page

DDSHOP FAQ Page

評論 (167)

整體評分
4.8
各級評分數量
  • 96% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年8月5日

Beautiful app, very easy to install and design the way you like (some css-adjustments needed, but nothing I couldn't accomplish with my little css knowledge)
Also the support helped me very quickly with enabling the english translation on my websgop!

Kinky-shoes
荷蘭
使用應用程式 1天
DDSHOP APPS 已回覆 2024年8月6日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDshop App Team

2024年12月10日

Excellent app! It made my FAQ page look simple and good on my website, and the free plan allowed for just enough to get me started. Love the app and would def keep it around.

Capital Trade Solutions
美國
使用應用程式 大約22小時
DDSHOP APPS 已回覆 2024年12月11日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

編輯時間:2024年7月9日

Update - Was contacted by support very soon after leaving the below review whom provided a one click fix which I can confirm corrected the issue and was very easy to do ourselves. They also removed the branding for the inconvenience. For a free app its great, I'd suggest just flagging this potential issue and it's quick fix upon installation instructions to users to avoid any issues

App stopped every variant across our whole store from working correctly. Despite customers selecting a variant from the drop down it didnt change when added to cart which meant customers were being undercharged and we were dispatching incorrect items! Fixed immediately once removed - how this is allowed on the app store and showing the diamond and "built for shopify" below it in the app store is mind boggling.

Cartel Flowers
澳洲
使用應用程式 5天
DDSHOP APPS 已回覆 2024年7月18日

Thank you for using the app and leaving a very helpful review!

Because this is an interface-related application, conflicts between the theme and the app may still occur. That's why we have an option in Settings to exclude this case. Unfortunately you didn't see it before contacting us.

We've added a conflict warning right on the first page of App admin as you recommended. Your recommendation is very helpful and we appreciate it.

We hope you can revise the review again in a more positive direction. If possible, please give the app another 1 star.

Thank you very much!!!!

2024年8月23日

Support at this company was excellent!

Very fast reply and clear instructions how to solve the issue!

Smoking Airplanes
美國
使用應用程式 接近3年
DDSHOP APPS 已回覆 2024年8月25日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

2024年7月12日

The app is working beautifully and is very easy to set up and use. I much prefer this to the stock standard faq's page because this app allows the customer to search and find a question already answered rather than creating a new question.

Worm Solutions
澳洲
使用應用程式 大約7小時
DDSHOP APPS 已回覆 2024年7月13日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,

2024年12月24日

I'm so thankful there are still free services and apps that consistently deliver. Customer service is also amazing!

Bible Sweets
美國
使用應用程式 大約1個月
DDSHOP APPS 已回覆 2024年12月27日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

2025年2月5日

Customizing withing a few minutes. Thank you Brian!

TRUEPRODIGY
德國
使用應用程式 2天
DDSHOP APPS 已回覆 2025年2月6日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

2024年8月21日

It's incredibly fantastic, I swear. It's the best product I’ve ever used! The features are very convenient, and it’s so easy to use. Plus, any issues I’ve had were promptly addressed via email. It’s just amazing!

My Store
中國
使用應用程式 大約3小時
DDSHOP APPS 已回覆 2024年8月22日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

2024年10月25日

Their service is excellent! They resolve issues pretty quickly. No better FAQ app than it!

PaneraLux
中國
使用應用程式 大約1個月
DDSHOP APPS 已回覆 2024年10月26日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team

2024年8月26日

Amazing product and even more amazing support. For a free product. This is the kind of support and performance I'd expect for a high end plugin. Would give 10 stars if I could.

Just Chill Gummies
美國
使用應用程式 4天
DDSHOP APPS 已回覆 2024年8月27日

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you.

Best Regards,
DDSHOP APPS Team