Avaliações (32)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
8 de dezembro de 2020

Return immediately after writing to chat bot. They were very helpful, especially in localization. Thanks again! You are number one!

Makiaj
Turquia
4 dias usando a aplicação
Questão respondida por Oneprime, Inc. 14 de dezembro de 2020

Thank you so much for the five-star rating! We're so glad. Look forward to working with you!

29 de maio de 2021

5 stars. Great and responsive customer services. Able to respond to my request. I recommend this app.

Mr Little Feet 小腳先生一步步
Hong Kong, RAE da China
4 dias usando a aplicação
18 de março de 2021

I encountered some problems, and customer service team is really prompt in giving solution to me, the app overall is quite useful and easy to use, thumbs up to the team and keep the good work!

Projetwear
Malásia
3 dias usando a aplicação
Editado a 4 de fevereiro de 2021

Muy buena aplicación, el servicio al cliente me sorprendió, muy eficiente. Me ayudaron con un cambio en la traducción dentro de la app, de manera fácil y en muy poco tiempo. Quedo muy agradecido y les deseo mucho éxito con la aplicación por que hacen un gran trabajo.

Tienda Johndog
Equador
2 dias usando a aplicação
9 de novembro de 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Malu's
Índia
1 dia usando a aplicação
7 de abril de 2021

very good for free app. Here are my suggestions.. page should be made like popup design. now customer clicks back button to get back to the product page, but and they gets back to previous product page.

GiftingStudio.in
Índia
Aproximadamente 4 horas usando a aplicação
18 de junho de 2023

Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.

Foster’s Creations
Estados Unidos
Aproximadamente 2 horas usando a aplicação
10 de dezembro de 2020

Awesome app, Hope will reduce 50% of queries on track order ...Thanks for the team for their great support...

Eshwarshop
Índia
Aproximadamente 2 horas usando a aplicação
Questão respondida por Oneprime, Inc. 14 de dezembro de 2020

Thank you so much for the review 💕- we really appreciate you taking the time out to share your experience with us. We look forward to working with you!

12 de dezembro de 2020

One button to literally solve all your customer touch points - from FAQ, to be able to direct chats on whatsapp to check order status. This is reducing manual effort by almost 50%. Also my team had an amazing support from the oneprime team. Sachin helped us almost instantly for lot of good custom solution. You should definitely reach out to them for customized solutions. The dashboard may look a little basic but trust me when you speak with their support they can do whole lot of things to help you as per your business requirements.

Leafy Island
Índia
Aproximadamente 2 horas usando a aplicação
Questão respondida por Oneprime, Inc. 14 de dezembro de 2020

Thanks so much for taking the time to leave a review! Happy to see you reduce your manual effort by 50% already. We look forward to working with you!

11 de maio de 2021

Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?

Love Cocoa
Reino Unido
Aproximadamente 1 hora usando a aplicação