2-Mins to go live. NO Coding.
Pre-filled FAQs, Contact us Form ,order tracking, 1:1 live video call, Integrates with Shopify chat,inbox,Tidio, Tawk,Messenger,Pinterest.
Automate your support
Faqprime instantly & autonomously answers tier-1 FAQs like “Where is my order” “Can I change my order” or self-service like Order Tracking.
Multi-user WhatsApp Chat
Provide quick & easy customer support service via WhatsApp Chat supporting multi-user with intelligent agent routing &WhatsApp Share button.
[NEW Feature] Add 1:1 Live Video Shopping to your store to meet, engage and assist your online customers face to face.
- Set agent availability hours
- Enable video call nudge button
- Receive incoming video call notifications on multiple devices
Wasting time replying to repeated queries?
Automate your Support with Multi-lingual FAQs, Help Center/FAQ Page, Order Tracking, Track order page, Contact us form page with Captcha, Social Share button, WhatsApp, Tidio, Tawk.to, Shopify Live chat, Live video shop, shoppable videos, Pinterest "Pin it" button, No-code and 1-click Install.
Provide a great post-purchase experience on your e-commerce store! Keep your customers updated on the whereabouts of their orders until delivery through an intuitive self-service experience to resolve their issues instantly and autonomously without reaching your support agent.
Choose a language from the drop-down menu (in the admin>settings>Faqprime setup) and click save. (Only UI Text would change to the selected language.) * NOTE: The language for FAQs must be changed manually.
- Resolve Customer issues (Instantly & autonomously).
- Significant reduction in customer wait times
- Increase in sales conversion
- Save customer support costs
FAQ Page with questions/answers templates | Help centre page
- Beautifully designed, ready-to-use pre-filled FAQ question templates to save your time. Start providing automated support immediately.
- Edit/Replace/Add custom FAQs or categories.
- Rich media editor to upload YouTube videos(just paste the video link), images and links in the FAQs
- Auto-generation of Help centre/FAQ page (custom footer with HTML supported)
Multi-user WhatsApp live chat
- Unlimited WhatsApp Chats
- Unlimited WhatsApp Support Agent numbers
Contact us Form with Captcha
- Receive & reply to support inquiries via Email (helpdesk)
- Auto-generation of Contact us page (with custom header & footer)
Order tracking page, Order status lookup, Shipping status (supports both email Id and phone number)
- Simple UI with email/phone number and order number fields to view the status of their orders as many times as they'd like.
- Integrates natively with (Shopify's order confirmation page)
- Auto-generation of the Track order page.
Social Share button and icons on your store
Increase your social shares and drive additional sales
- Choose the location of the Share button 'left or right'
- Choose the share button size and style
- Craft your custom text to accompany your shared content.
- Social accounts including WhatsApp Share button, Facebook, Instagram, Twitter, Messenger, YouTube & Pinterest
Live Chat Integrations
- Comes Pre-integrated with WhatsApp,Messenger,Tawk.to,Tidio,Shopify chat.
I use this app for FAQ pages and messages so far it's fantastic!!!Set up is very easy so that is huge plus!
Great app! Simple to integrate and to use. Very effective. All questions answered, and well distrubeted.
Great app, easy installation and intuitive interface! Can set many custom service operators with Whatsapp or Facebook Messengers for free!