Related categories

FAQ+Contact us+WhatsApp+Track

Support FAQs,Track Order page,Contact us page,WhatsApp,Share

Shopify app insights
  • Populär bland företag i USA

Pris: Gratis

Höjdpunkter i appen

  • Smidigt arbetsflöde: använd direkt i Shopify-admin

Del av nyckelvärden

2-Mins to go live. NO Coding.

Comes with Pre-filled FAQs, Contact us Form ,order tracking, Integrates with Shopify Inbox, Tidio, Tawk.to, Messenger, WhatsApp, Pinterest

Automate your support

Faqprime instantly answers tier-1 FAQs like “Where is my order” “Can I change my order” or allow customers to track order, contact us form

Multi-user WhatsApp Chat

Provide quick & easy customer support service via WhatsApp Chat supporting multi-user with intelligent agent routing &WhatsApp Share button.

App details

FAQ+Contact us+WhatsApp+Track

FAQ+Contact us+WhatsApp+Track

[NEW Feature] 1:1 Live Video Shopping to assist your online customers.

Wasting time replying to repeated queries?

Automate your Support with Multi-lingual FAQs, Help Center/FAQ Page, Order Tracking, Track order page, Contact us form page with Captcha, Social Share button, WhatsApp, Tidio, Tawk.to, Shopify Inbox chat, Pinterest "Pin it" button, No-code & 1-click Install.

Keep your customers updated on the whereabouts of their orders until delivery through an intuitive post-purchase experience to resolve their issues instantly & autonomously without reaching your support agent.

Multi-language support*

Choose a language from the drop-down menu (in the admin>settings>Faqprime setup) & click save. The following languages are currently supported. (only UI Text would appear in the selected language)

  • English
  • French
  • Italian
  • German
  • Portuguese
  • Dutch
  • Spanish
  • Hungarian
  • Russian
  • Turkish
  • Indonesian
  • Japanese
  • Danish
  • Chinese (Simplified)
  • Korean
  • Norwegian
    • NOTE: The language for FAQs must be changed manually

Why FAQPrime?

  • Resolve Customer issues (Instantly & autonomously).
  • Significant reduction in customer wait times
  • Increase in sales conversion
  • Save customer support costs

FAQ Page with questions/answers templates | Help center page

  • Beautifully designed, ready-to-use pre-filled FAQ question templates to save your time. Start providing automated support immediately.
  • Edit/Replace/Add custom FAQs or categories.
  • Rich media editor to upload YouTube videos(just paste the video link), images and links in the FAQs
  • Auto-generation of Help centre and FAQ page (custom footer with HTML supported).

Multi-user WhatsApp live chat

  • Unlimited WhatsApp Chats
  • Unlimited WhatsApp Support Agent numbers

Contact us Form with Captcha

  • Receive & reply to support inquiries via Email (helpdesk)
  • Auto-generation of Contact us page (with custom header & footer)

Order tracking page, Order status lookup, Shipping status (supports both email Id and phone number)

  • Simple UI with email/phone number and order number fields to view the status of their orders as many times as they'd like.
  • Integrates natively with (Shopify's order confirmation page)
  • Auto-generation of the Track order page.

Social Share button and icons on your store

Increase your social shares and drive additional sales

  • Choose the location of the Share button 'left or right'
  • Choose the share button size and style
  • Craft your custom text to accompany your shared content.
  • Social accounts including WhatsApp Share button, Facebook, Instagram, Twitter, Messenger, YouTube & Pinterest

Live Chat Integrations

  • Comes Pre-integrated with WhatsApp, Messenger, Tawk.to, Tidio & Shopify Inbox.

Lanseringsdatum

Integrerar med

  • WhatsApp
  • Instagram
  • Messenger
  • Pinterest
  • Facebook
  • Inbox
FAQ+Contact us+WhatsApp+Track

FAQ+Contact us+WhatsApp+Track

[NEW Feature] 1:1 Live Video Shopping to assist your online customers.

Wasting time replying to repeated queries?

Automate your Support with Multi-lingual FAQs, Help Center/FAQ Page, Order Tracking, Track order page, Contact us form page with Captcha, Social Share button, WhatsApp, Tidio, Tawk.to, Shopify Inbox chat, Pinterest "Pin it" button, No-code & 1-click Install.

Keep your customers updated on the whereabouts of their orders until delivery through an intuitive post-purchase experience to resolve their issues instantly & autonomously without reaching your support agent.

Multi-language support*

Choose a language from the drop-down menu (in the admin>settings>Faqprime setup) & click save. The following languages are currently supported. (only UI Text would appear in the selected language)

  • English
  • French
  • Italian
  • German
  • Portuguese
  • Dutch
  • Spanish
  • Hungarian
  • Russian
  • Turkish
  • Indonesian
  • Japanese
  • Danish
  • Chinese (Simplified)
  • Korean
  • Norwegian
    • NOTE: The language for FAQs must be changed manually

Why FAQPrime?

  • Resolve Customer issues (Instantly & autonomously).
  • Significant reduction in customer wait times
  • Increase in sales conversion
  • Save customer support costs

FAQ Page with questions/answers templates | Help center page

  • Beautifully designed, ready-to-use pre-filled FAQ question templates to save your time. Start providing automated support immediately.
  • Edit/Replace/Add custom FAQs or categories.
  • Rich media editor to upload YouTube videos(just paste the video link), images and links in the FAQs
  • Auto-generation of Help centre and FAQ page (custom footer with HTML supported).

Multi-user WhatsApp live chat

  • Unlimited WhatsApp Chats
  • Unlimited WhatsApp Support Agent numbers

Contact us Form with Captcha

  • Receive & reply to support inquiries via Email (helpdesk)
  • Auto-generation of Contact us page (with custom header & footer)

Order tracking page, Order status lookup, Shipping status (supports both email Id and phone number)

  • Simple UI with email/phone number and order number fields to view the status of their orders as many times as they'd like.
  • Integrates natively with (Shopify's order confirmation page)
  • Auto-generation of the Track order page.

Social Share button and icons on your store

Increase your social shares and drive additional sales

  • Choose the location of the Share button 'left or right'
  • Choose the share button size and style
  • Craft your custom text to accompany your shared content.
  • Social accounts including WhatsApp Share button, Facebook, Instagram, Twitter, Messenger, YouTube & Pinterest

Live Chat Integrations

  • Comes Pre-integrated with WhatsApp, Messenger, Tawk.to, Tidio & Shopify Inbox.

Lanseringsdatum

Integrerar med

  • WhatsApp
  • Instagram
  • Messenger
  • Pinterest
  • Facebook
  • Inbox

Recensioner

4.8 av 5 stjärnor

De samlade omdömen återspeglar appens nuvarande status. De samlade omdömena består av alla app-recensioner men de mest nyliga har prioritet.

Counts per rating level
  • 95 % av betygen är 5 stjärnor
  • 3 % av betygen är 4 stjärnor
  • 1 % av betygen är 3 stjärnor
  • 0 % av betygen är 2 stjärnor
  • 1 % av betygen är 1 stjärnor

Lista över recensioner

Filter and sort reviews

  • MARBLEMAR

    Plats Turkiet
    Tid som ägnats åt att använda appen En dag

    Bu uygulama ile Müşteri ve Firma arasındaki sorunlarımı, zamanı doğru kullanmak adına,Çok çok iyi bir duruma getirdim.Gerçekten sorunsuz çalışıyor ve FAQs sayesinde bircok sorunu anında çözebiliyoruz.

  • EZODRIPZ

    Plats USA
    Tid som ägnats åt att använda appen 17 minuter

    so easy to use must have and i had no problem using it as well wonderful professional templates as well.

  • g3gifts

    Plats Bulgarien
    Tid som ägnats åt att använda appen En dag

    I like this app a lot ! Clearly recommend it! The idea of contact us or shipping details inside the chatbot is awesome Some proposals to the developer:
    1) allow social chat buttons to be moved from social floating bar to chatbot -what's up & messenger
    2) add categories at your faq list with bullets a number of vector graphics like similar competitive apps
    3) fix message next to chat button as it appears underneath the chat button sometimes
    4) create many different chat buttons like other competitive apps.

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