Recensioni (92)
Restringi
-
In base alla valutazione
The message on my shop which i sent you with the date 2 days before the shipping was Fashingo Dropshipping accepted the request for concellation and you blew me off and tell me I should have called. Now you say you are going to investigate after you had my information and told me it was not your issue. I am so done with your BS and your service. if i could rate you lower then one i would. Buyer Beware
I got an order for fashiongo within 2 hours of that order the customer wanted to cancel - so I cancelled it on shopify and also went to fashiongo and cancelled it two days later they shipped it anyway. I told them i cancelled it 2 days prior to shipping when i noticed on their site it now said shipped I contacted them and told them i cancelled it
2 days prior to shipping and asked why they shipped it. I sent them a screenshot from shopify that showed that fashiongo had accepted the cancelation of the order.their only responce after i showed them the cancel order on shopify is that you cannot cancel when shipped though i done this 2 day prior to shipping.This tells me you cannot cancel an order before it ships nor any other time - there are other dropshippers out there that do a good job so I would say avoid this company. I have removed all their products from my site and will use a different dropshipper that is trust worthy to own up to their mistakes
Thank you for providing feedback, and we want to investigate the issues surrounding your order cancellation more thoroughly.
Currently, FashionGo does not offer a specific function for canceling paid orders. However, if you reached out to our customer service before completing the payment, they have the capability to assist you with the cancellation process.
Please take a moment to send us an email at techsupport@fashiongo.net, including your account details and the relevant purchase order that experienced difficulties.
We appreciate your cooperation in resolving this matter. Thank you.
I feel like prices are a little high for a drop shipping site. Shipping take longer than what is says on some items
Thank you for sharing your thoughts with us. We'll take your comments about pricing and shipping times into account as we strive to enhance our services.
If you have any further questions or concerns, feel free to reach out to our support team.
Thank you for choosing FASHIONGO.
I highly recommend this app! I appreciate the fast shipping turnaround time, and the vendors have all been great to work with, always responding quickly to my inquiries. This app also works seamlessly with Shopify.
Thank you for taking the time to share your positive experience with FASHIONGO! We're delighted to hear that you highly recommend our app.
We're thrilled that you appreciate our fast shipping turnaround time and that our vendors have been great to work with, responding promptly to your inquiries. It's fantastic to know that our app seamlessly integrates with Shopify, making your experience even smoother.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO.
Thank you for choosing FASHIONGO!
Love this app, so far no issues, they have trusted vendor option that I use, smooth transition to shipping
Thank you for taking the time to share your positive experience with FASHIONGO! We're thrilled to hear that you love our app and that you've had a smooth experience using it.
It's fantastic to know that you appreciate our trusted vendor option and that the transition to shipping has been smooth for you. Providing a seamless experience is a top priority for us, and we're delighted to hear that we've met your expectations.
If you ever encounter any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO.
Thank you for choosing FASHIONGO!
Love it! Fashiongo Dropshipping is the best. Wish there were more options but im sure thats in the works!
Thank you for your enthusiastic review of FashionGo and our dropshipping feature. We're delighted to hear that you love it!
Your feedback is invaluable, and we appreciate your suggestion for more options. Rest assured, we're constantly working to enhance our platform, and your input fuels our efforts to make it even better.
If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing FashionGo, and we look forward to serving you.
Tech support was absolutely amazing at helping me find and fix the problem resyncing an item that a customer ordered, so that order could be fulfilled.
We're delighted that our tech support team could assist you effectively in resolving the syncing issue. Thank you for your positive feedback on FashionGo Dropshipping!
Your suggestion for more options is noted, and we're actively working on enhancing our platform. If you have further questions or need assistance, feel free to reach out. Thanks for choosing FashionGo!
Website is working good and we want live chat option for customer support. And also inventory not updating in realtime and we have so many cancelled orders due to out of stock. Please resolve this issue and after that i will give you 5 star rating with detailed explanation. and our mail id is info@e2gworld.com
Thank you for sharing your insights regarding the FashionGo app. We genuinely appreciate your positive feedback on the website's functionality.
We're actively exploring a live chat option for customer support. Meanwhile, please utilize our low-stock notification feature to manage inventory effectively, as it's shared among all buyers.
Our team is diligently working on real-time updates to address the inventory concerns you've raised. We value your feedback and are committed to enhancing your experience.
To discuss this further, please share a convenient time for a call or reach us at techsupport@fashiongo.net.
Your support is crucial, and we look forward to earning a 5-star rating with your continued assistance.
UPDATE:
Just today, I changed/upgraded my theme to a premium version (which was already planned) and lo and behold...the products now sync seamlessly. Word of caution to anyone using a free Shopify theme (at least Dawn): you may be missing more features than you realize when it comes to 3rd party integration.
Original review:
There are problems with the sync process between FG and Shopify. Shopify's Help Center (and forum threads I've read) indicate this is on FashionGo's end. I sent an email to tech support and have not received a response. So far, customer service does not appear to be available.
This is our first time trying to use FG, but we can't even get off the ground. When we tried to update the listing on Shopify (example: change product description or tags) they do not stick and get overridden by what is in FG. So this is why it has to be an issue on their end. But without getting a reply from someone, we're stuck.
Thank you for updating your review and sharing your recent experience with FASHIONGO. We appreciate your feedback and the insights you've provided.
We're pleased to hear that you've noticed seamless product syncing after your recent updates. Your feedback helps us improve our platform and provide a better experience for all our users.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team. We're here to help you make the most out of your FASHIONGO experience.
Thank you for giving FASHIONGO a try, and we look forward to serving you better in the future.
Why was I able to sell something on my website if we are synced through Shopify? Massive embarrassment
We understand the importance of a seamless sync between FashionGo and Shopify.
Our team is investigating this issue to ensure it doesn't happen again. If you have any further concerns or need assistance, please contact our tech support team at techsupport@fashiongo.net or 213-921-4862. We appreciate your understanding as we work to improve our services.
Please do not install this app if you plan on dropshipping! You will need a resellers permit to DROPSHIP. You will not be able to access anything on the platform unless you have one. Even though resellers permits are supposed to be used if inventory is being held, they want you to upload one to dropship as well. Customer service is trash. This whole app is just a 0/5 stars
Hello,
Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you've encountered.
We understand that the requirement for a resellers permit has caused frustration. Our commitment is to maintain compliance with both government and industry regulations, and we appreciate your valuable feedback on this matter. While we acknowledge that this may pose challenges for dropshipping, it is a step we've taken to ensure the legal and ethical usage of our platform.
We genuinely appreciate your feedback, as it helps us in our ongoing efforts to enhance our services. If there are specific aspects you believe we can improve or if you have further concerns, please feel free to share them with us. We value your input and hope to have the opportunity to address and improve your experience with our app.
Best regards,