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I just had to remove this app from my shopify store. They do not update in real time as promised so you end up selling their products not knowing they are not in stock and have now been discontinued. You still have to pay the shopify fees, and then you have to refund the now angry customer who will now probably never order from my website again. Not good.
Thank you for sharing your feedback.
We're sorry to hear about your experience.
We understand how important real-time updates are for managing inventory and ensuring customer satisfaction.
We're actively working on improving our system to provide more accurate and timely updates.
Your feedback is valuable, and we'll use it to enhance our services.
Please reach out to our support (techsupport@fashiongo.net) team so we can address your concerns directly and find a solution.
We appreciate your patience and hope to regain your trust in the future.
Thank you for your understanding.
They do have some nice items on the app and the items are easy to integrate into my Shopify store. My only complaint is that the there are a lot of items that have very little stock on hand. It makes me hesitate adding it to my website.
Thank you for sharing your experience with FASHIONGO. We're glad to hear that you find our items appealing and easy to integrate into your Shopify store.
We understand your concern regarding stock availability. We are continuously working with our vendors to improve inventory levels and ensure a better selection for you.
Your feedback is valuable to us, and we're committed to enhancing your experience. If you have any further questions or need assistance, please feel free to reach out.
This is so amazing!!!! I can offer a lot more items to my customers without having to take up space in my store and the process of fulfilling is smooth and effortless for me!
Thank you so much for your wonderful feedback! We're thrilled to hear that you're finding FASHIONGO to be amazing and that it's helping you offer a wider range of items to your customers effortlessly.
Ensuring a smooth and seamless experience for our users is our top priority, and we're delighted that you're enjoying the process of fulfilling orders with ease.
If you ever have any questions or need assistance, please don't hesitate to reach out to our support team.
Thank you for choosing FASHIONGO!
Be careful getting this app, it does not keep proper inventory in your shopify. You will add items that are no longer there. I have had to cancel and refund orders on new customers. You spend more time than anything else curating to find out there is no inventory of that item. I added 10 items to my store, then I clicked on them and they were not in the inventory, when it states there are plenty. I have reached out to support on this and its something they can't fix I guess. Beware, you have been warned. I use the free dawn theme on shopify, not sure if this is my problem (but saw that someone fixed their inventory problem with a paid theme).
We're sorry for the inconvenience caused by the inventory syncing issue you've encountered with our app. Your feedback is crucial, and we're actively working to address this matter.
Our team is dedicated to improving our inventory syncing process to ensure accuracy and reliability. Regarding compatibility with the Dawn theme on Shopify, we'll investigate further to ensure seamless integration.
Thank you for bringing this to our attention. If you have any further questions or concerns, please reach out to our support team.
I feel like prices are a little high for a drop shipping site. Shipping take longer than what is says on some items
Thank you for sharing your thoughts with us. We'll take your comments about pricing and shipping times into account as we strive to enhance our services.
If you have any further questions or concerns, feel free to reach out to our support team.
Thank you for choosing FASHIONGO.
The message on my shop which i sent you with the date 2 days before the shipping was Fashingo Dropshipping accepted the request for concellation and you blew me off and tell me I should have called. Now you say you are going to investigate after you had my information and told me it was not your issue. I am so done with your BS and your service. if i could rate you lower then one i would. Buyer Beware
I got an order for fashiongo within 2 hours of that order the customer wanted to cancel - so I cancelled it on shopify and also went to fashiongo and cancelled it two days later they shipped it anyway. I told them i cancelled it 2 days prior to shipping when i noticed on their site it now said shipped I contacted them and told them i cancelled it
2 days prior to shipping and asked why they shipped it. I sent them a screenshot from shopify that showed that fashiongo had accepted the cancelation of the order.their only responce after i showed them the cancel order on shopify is that you cannot cancel when shipped though i done this 2 day prior to shipping.This tells me you cannot cancel an order before it ships nor any other time - there are other dropshippers out there that do a good job so I would say avoid this company. I have removed all their products from my site and will use a different dropshipper that is trust worthy to own up to their mistakes
Thank you for providing feedback, and we want to investigate the issues surrounding your order cancellation more thoroughly.
Currently, FashionGo does not offer a specific function for canceling paid orders. However, if you reached out to our customer service before completing the payment, they have the capability to assist you with the cancellation process.
Please take a moment to send us an email at techsupport@fashiongo.net, including your account details and the relevant purchase order that experienced difficulties.
We appreciate your cooperation in resolving this matter. Thank you.
I have a bunch of orders that ship so fast, I love FashionGo. My customers are always telling me how fast my orders get to them, well that's not me. The 1 issue I contacted support for help and it was resolved in a kind and quick manner. I cannot say enough good things about this company. My customers also mention the quality they have received from all the products I have sold.
Thank you for sharing your wonderful experience with FASHIONGO! We're thrilled to hear that you love our platform and that your customers are consistently impressed with the fast shipping and quality of products.
It's fantastic to know that our support team was able to resolve your issue quickly and kindly. Providing excellent customer service is our top priority, and we're delighted that we could assist you effectively.
Please don't hesitate to reach out if you need further assistance or have any questions. We're here to ensure your continued satisfaction with FASHIONGO.
Thank you for choosing FASHIONGO and for your kind words!
Love this app, so far no issues, they have trusted vendor option that I use, smooth transition to shipping
Thank you for taking the time to share your positive experience with FASHIONGO! We're thrilled to hear that you love our app and that you've had a smooth experience using it.
It's fantastic to know that you appreciate our trusted vendor option and that the transition to shipping has been smooth for you. Providing a seamless experience is a top priority for us, and we're delighted to hear that we've met your expectations.
If you ever encounter any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO.
Thank you for choosing FASHIONGO!
I highly recommend this app! I appreciate the fast shipping turnaround time, and the vendors have all been great to work with, always responding quickly to my inquiries. This app also works seamlessly with Shopify.
Thank you for taking the time to share your positive experience with FASHIONGO! We're delighted to hear that you highly recommend our app.
We're thrilled that you appreciate our fast shipping turnaround time and that our vendors have been great to work with, responding promptly to your inquiries. It's fantastic to know that our app seamlessly integrates with Shopify, making your experience even smoother.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction with FASHIONGO.
Thank you for choosing FASHIONGO!
love it
Thank you for your wonderful feedback!
If you have any questions or need assistance, please reach out to our support team.
Thank you for choosing FASHIONGO!