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I feel like prices are a little high for a drop shipping site. Shipping take longer than what is says on some items
Thank you for sharing your thoughts with us. We'll take your comments about pricing and shipping times into account as we strive to enhance our services.
If you have any further questions or concerns, feel free to reach out to our support team.
Thank you for choosing FASHIONGO.
They do have some nice items on the app and the items are easy to integrate into my Shopify store. My only complaint is that the there are a lot of items that have very little stock on hand. It makes me hesitate adding it to my website.
Thank you for sharing your experience with FASHIONGO. We're glad to hear that you find our items appealing and easy to integrate into your Shopify store.
We understand your concern regarding stock availability. We are continuously working with our vendors to improve inventory levels and ensure a better selection for you.
Your feedback is valuable to us, and we're committed to enhancing your experience. If you have any further questions or need assistance, please feel free to reach out.
I have to say, I really do love FGDS. Great vendors, great products, and a great concept. I'm sure you're still working out the kinks (well I hope so), because too many of my orders have been cancelled since December. Over 40% of them. Also, Graphic Tees should have their own catagory, not lumped in with other fashion tops.
Dear Thred Therapy Boutique,
Thanks so much for your review! We're so glad you love FashionGo and all of the vendors we work with.
We're also sorry to hear that you've had trouble with orders being canceled. We're working on fixing this issue as quickly as possible, but in the meantime, please email us at info@fashiongo.net with any questions or concerns about your order. We'll get back to you ASAP!
As for Graphic Tees, we do have plans to separate them out into their own category soon--we just wanted to keep things simple while we were getting started. Thanks again for your feedback!
I love the drop shipping experience with Fashiongo. However, I would like some of the suppliers to provide better descriptions of their products. It really helps resellers and saves a lot of time for us.
Dear Scarvesnthangs,
Thank you so much for your review! We're so glad you are enjoying our dropshipping experience. We know that sometimes the descriptions from our suppliers can be a little lacking, but we're working on improving them and hope to have an update for you soon.
In the meantime, if you ever need help with anything, please contact us at 1-213-745-2667 or info@fashiongo.net
I had really high hopes working with this company but I am very disappointed. I’ve been with them since they started offering dropshipping and I’ve had a good amount of orders with their items already. The shipping is good. The items get to the customers fast but the customer service is awful. Their return system isn’t really working for me. My customers always end up emailing me and complaining when they want to return something because FashionGo wants you to only use the shipping label that they provide but it takes them 5 to 7 days to send it to me even though they claim it should take 1 to 2 days. How am I supposed to build trust with my customers as a new business if it looks like I’m just trying to get away with their money? I sent them a message first thing in the morning today asking them about a return I requested 5 days ago. It’s the end of the day and they have still not responded. Meanwhile my customer is getting impatient. The main issue is with the items that are fulfilled by FashionGo too. I’m actually reconsidering working with them because these dropshippers can either make or break your business.
We appreciate you sharing your thoughts, Minella Mode. We regret if your experience didn't live up to your expectations. We'll perform better in the future because this was an unusual occurrence.
We are improving our return process to avoid any delays. There won't be any additional delays for returns in the future. We are available to chat Monday through Friday from 8 AM to 5 PM, and during those times, we do reply quite rapidly.
If you have any further questions, issues, or recommendations, don't hesitate to contact FashionGo customer care. If you would give us another chance to make things right, we would love to do so.
I really like the new dropship feature offered by Fashiongo. It's simple to use and the products are great. However, some are really pricey making the sale margin very, very slim. Other than that, it's a great dropshipping platform.
Dear Impulsive Fashion,
Thanks for the feedback! We're so glad you like our new dropship feature. We're working hard with vendors to offer new products at competitive prices. Please, let us know if there are any particular items you'd like to see added, or if there are any other things you'd like to see us change.
App works great however shipping charges and the cost of products are so high from the vendors that participate. Also difficult because no measurments are provided. I have over 100 orders with a different fashion drop shipper because their prices and shipping are reasonable and I can offer customer a better price.
Dear Blue Daisy Fashion Boutique,
Thank you for taking the time to leave a review! We're working hard on making sure that vendors provide accurate shipping costs so that you can better estimate the total cost of your order. We also have plans to introduce a way for you to see all measurements provided by each vendor so that you can be confident in what you're ordering.
We appreciate your patience while we work on this, and please don't hesitate to contact us at info@FashionGo.net if there is anything else we can do for you!
This app is nice overall, but the filtering option does not work at all. I cannot see vendor reviews on the dropshipping platform either, which is not helpful. Customer service is very responsive though!
Dear Fashion For The Fam LLC,
Thank you for taking the time to leave a review! We are sorry to hear that you are having trouble with the filtering options and not being able to see reviews of vendors on Dropshipping. We are working on improving that feature and hope to have it up and running soon.
We appreciate your patience while we work on this, and please don't hesitate to contact us at info@FashionGo.net if there is anything else we can do for you!