Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
12. huhtikuu 2023

OMG! If you are reading this review, it's because you've been searching for the right platform for product bundles and if you're like us, you're frankly fed up because you've tried countless apps and they, for one reason or another, don't work or fit your needs. Well, listen when I tell you that your frustrations are over! Not only does FAST Bundles check all of our boxes but for the few challenges we faced, not only did the FAST team work with us to resolve them, but on a few occassions, they even scheduled calls with us in the middle of their night to accommodate our time zone for a call. On one occassion Jasmine called her technical team member Mackey and woke him up to join our call. When he joined, he was not only gracious and more than willing to have been woken up, but stayed on that called until he resolved all of our issues, even writing code as we waited on the call to make our Shopify theme and the FAST Bundle app perform the way we needed it to perform. Not once did Jasmine or Mackey complain about disturbing their rest and working in the middle of the night. That is TRUE VALUE and CUSTOMER SERVICE at its very best! We need to CLONE Jasmine and Mackey to teach people what it means to be compassionate, kind and grateful for serving others. A 5 star isn't good enough for FAST Bundle. They exceed every area and you will be so pleased!!!

DoYou4Less
Yhdysvallat
26 päivää sovelluksen käyttöä
Fast Bundle vastasi 16. huhtikuu 2023

We are pleased to have such a great merchant and appreciate your detailed review. :)
Your feedback made us smile. ;)

2. toukokuu 2022

great functionality and Customer Service is top-notch. They were extremely helpful and responsive setting up the app and changing some settings.

UAE Vintage Photo
Arabiemiirikunnat
26 päivää sovelluksen käyttöä
Fast Bundle vastasi 10. toukokuu 2022

Thanks a lot for your kind review. Wish you a fruitful business ;)

9. helmikuu 2023

Tolle Bundle App und endlich eine, die schön gestaltet ist. Einfache Handhabung, schnell eingerichtet und netter Support! Mehr davon!

Dorfkram®
Saksa
26 päivää sovelluksen käyttöä
Fast Bundle vastasi 9. helmikuu 2023

Das Team von Fast Bundle freut sich sehr über diese tolle Bewertung. Vielen Dank!

23. tammikuu 2023

Sehr leicht in eine bestehende Seite zu integrieren!
Half uns, den Umsatz bei Marketing-Kampagnen zu steigern :)

Kann es nur empfehlen.

GS-Cleaner
Saksa
26 päivää sovelluksen käyttöä
Fast Bundle vastasi 23. tammikuu 2023

Vielen Dank für Ihre freundliche Bewertung!

22. helmikuu 2023

App che anche con il piano GRATUITO riesce a offriti un'ottima esperienza, sono molto soddisfatto sopratutto per il design che offre, complimenti

stickymuscle
Italia
25 päivää sovelluksen käyttöä
Fast Bundle vastasi 23. helmikuu 2023

Siamo lieti che ti sia piaciuto il nostro servizio. Grazie per aver condiviso la tua recensione. :)

4. toukokuu 2023

Terrible pricing, doesn't make sense, they said they will give discount and never did.
Try to find another app...

Belliancy
Kanada
24 päivää sovelluksen käyttöä
Fast Bundle vastasi 15. toukokuu 2023

Updated response:

Hi again dear Belliancy team,

We are excited to announce that we've changed our pricing model from charging for bundle shows to your bundle sales, which is a much better metric for measuring the contribution of our service.

So, if you're still interested in creating bundle offers, you are more than welcome to re-install the app and get a free setup/demo session for setting up your bundles and make the best out of our service.

Looking forward to hear from you,
Fast Bundle team
------------------------------

First response:

Hi dear people at Belliancy,

We thank you for your feedback. We went through our support messages and found out that our team sent you a discount code to help@belliancy.com on April 19th. Also, after this review, we have tried to contact Halit from your team but unfortunately, he never heard back.

I thought you might be interested to know that we are about to release a completely new version of pricing that relies on the value we create for our merchants (bundles sales), not the resource it takes from us (bundle shows/views). We deeply believe that merchants must wholeheartedly appreciate the value of the app before they have to pay a penny for it. We are really looking forward to the new pricing to better reflect this approach.

We also believe that we must be supportive of small businesses or newborn entrepreneurs. So, we have considered special promotion plans that merchants can find on fastbundle.co/promotions. If you believe that Fast Bundle has the potential to provide solutions for your bundling requirements, our pricing should be the last thing you worry about and we are open to creating a custom plan for you.

So what now?

If you’re interested in product bundling, you are more than welcome to give our app another shot and contact our support team (support@fastbundle.co) and book a demo/setup session.

Regards,
Fast Bundle team

31. maaliskuu 2023

Loving it so far! So many options and very user friendly. From set up to design it's easy to use and looks great too!

Adelisa & Co
Kanada
24 päivää sovelluksen käyttöä
Fast Bundle vastasi 3. huhtikuu 2023

We're thrilled to hear that you're loving our app and finding it user-friendly. We've designed our app with ease of use in mind, and we're glad that it shows. :)

29. marraskuu 2022

Not a good app for new stores as the free plan does not allow sufficient testing. I have only run about 100 people through the store and already I am being asked to update the app to a $45 plan. This is not enough time to evaluate if the amount is worth it. The app works based on bundle views, but since one session can view 10-20 bundles, the app prices rack up very fast. A bundle page, like we used can count to about 10 views. And because we are a new store and testing a lot, most of the views just went on setting the app up and having my test team browse the new store. I would have give it more stars but the app didn't reply to my feedback and as my plan ran out on Black Friday i had no choice to use the $15 plan. But a day later i already was asked to upgrade again, which i will deffinily not be due to lack of testing and support. The app would be much better if 1. Support replied to the email and took feedback onboard 2. The free trail was XX number of days for new store to allow time for testing. The app itself has a great UX and is very easy to set-up on the back end. But i will be looking for another app due to the 2 points above.

Paparazzo
Yhdistynyt kuningaskunta
23 päivää sovelluksen käyttöä
Fast Bundle vastasi 30. marraskuu 2022

Hi dear people at Paparazzi,

We were shocked to see your review not because it's a 1-star one, but because we didn't find out that your business is new until you said it is. One of our values is that when it comes to early stage businesses, our main goal switches from being a business to be a business supporter. Since we are aware of the expenses of small businesses, we have a huge discounted plan for young shops (less than 6 months old shops) called the Toddler plan (lol!).

We've already sent you the information about it, but for other merchants who are reading this response, you can find our other promotion plans on the following page: https://fastbundle.co/promotion/

We'll wait for your response and we're sure that we will be able to find a suitable plan for your business ;)

Best wishes :)

10. helmikuu 2023

Fast and easy to enable, and many options for bundle, but I hope there no app name while showing bundle

GLOWRITY
Kanada
21 päivää sovelluksen käyttöä
Fast Bundle vastasi 13. helmikuu 2023

Thanks for taking the time to leave us feedback.

The app name appears on shops using our Free plan. Once the Fast Bundle is upgraded to any higher plan, it will be removed automatically.

Wish you a great journey on Shopify! ;)

31. joulukuu 2021

This app is really easy to use and perfect for my humble shop. I had a few questions, and received very fast and thorough help. The support team even went above and beyond and made changes specific to my shop and how I wanted it to look, which was so kind!

The Happy Bookbag
Yhdysvallat
19 päivää sovelluksen käyttöä
Fast Bundle vastasi 19. tammikuu 2022

Communicating with sweet people like you is always enjoyable. Thank you for your kind review. :)