Fast Bundle & Discounts
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Friendly response, resolving the current functionality issues on the website. Highly recommended.
Thank you for your kind words and recommendation.
Your support means a lot to us!
Really great customer service, set up the whole thing in 20 mins
We pride ourselves on providing efficient and helpful support to our users.
It's wonderful to know that we were able to set up everything for you within 20 minutes.🤩
Your hair and beard solutions are really impressive!💪
I tried 5 different bundling apps and Fast Bundle has been incredibly easy to set up and gives the best customer experience. We're thrilled! Plus, service has been quick and wonderful.
Fast Bundle is easy to set up and gives the best customer experience. Plus, support is quick and wonderful; These qualities remind us of one the best pickleball equipment shops ever. I found! it is "Revolin".😊
Superb help, and a rapid response to any issues or customisations needed - gives a great personal feel and touch to using this app on our shop! Can't reccomend it enough.
We’re glad that you enjoyed our service! :)
not working 100%. Many mistakes and not able to make style changes easy without writing code. Also you can not translate all text just parts.
Dear friends in Collory shop
I wish to apologize for the inconvenience you faced when working with our service. We appreciate the feedback you gave us with your review. It will help us immensely to improve our service.
I sent you an email and explained the reasons that led to your unpleasant experience but I think it might be helpful for other visitors of your review if we mention some of them here:
1. To be honest, we found out that we had missed 2 messages from you on our chatbot, which was because the person in charge at that time was not available and forgot to change his status. Although we replied to your email, we are very sorry for this inconvenience and our rookie mistake of missing the chat.
2. It seems you needed some style changes, like changing your bundles' positions, which you couldn’t achieve on your own. A lot of the style customizations are not available in the admin panel to keep the panel simple. Instead, our support team handles the detailed customization requests.
3. Lately, the style change requests in our support service have increased considerably and as a result, we have decided to redesign the admin panel so that we can add more style change options to our admin panel. This redesign will be released in a few weeks.
4. You needed to translate some parts of the cart pop-up but you couldn’t. I think the reason is that the translation of the cart pop-up’s sections was in another part of the app's admin panel (not in the customization tab). It’s on the cart pop-up section of the Options tab in the admin panel.
5. You needed to show your bundles at the checkout. We don't have this option in our app because Shopify doesn't let us add any elements to the checkout page. Shopify plans to grant this access to apps in its new themes’ options. As soon as Shopify releases this new option, we will also add this feature to Fast Bundle.
At last, we want to apologize again for your unpleasant experience and thank you for your detailed feedback.
With regards
Iman
Product Manager of Fast Bundle
Une réponse rapide et adaptée, c'est tout ce qu'on demande.
Support au top !
Je ne peux que recommander !!
Merci beaucoup!
Le plaisir est pour nous.
Fantastic app, even better support. 10/10
Providing top-notch support is a priority for us, and we're pleased to hear of your satisfaction! We can ask for nothing more 😊
Great app, did exactly what I need. I was looking to add products as a bundled system with no discount applied and that was an option offered here. Even when I came across a problem the support team was quick to help.
Thank you so much for sharing your experience! The team at Fast Bundle is thrilled to receive such a great review. :)
Absolutely awesome app if you want to use bundles in your store! There are many bundle apps out there. Stop looking and just use this one! It is extremely well thought through and easy to use. Very straight forward and user/customer friendly handling in setting up bundles and showing them on your store front/adding them to cart in one click. All storefront text and labels can easily be adapted and translated if there is any need and everything is highly customizable in terms of look and feel. A particular thank you to the app team, the support is outstanding! We reached out with a couple of questions and requests and everything was attended to very quickly and efficiently. We're very grateful to have found this app and can highly recommend it!
Nothing is better than receiving such a detailed review!
Thank you for letting us and the community know that our team meets your expectations. Happy to hear that. :)
Support were super helpful, can't recommend enough. Struggled with a number of other bundle apps but this app is perfect, and comes with a variety of other CR / AOV uplift tools. Support team even made minor code changes to optimize our PDPs and this is extremely valuable. Every store should have this app, and the enterprise plan is a no-brainer.
Thank you so much for your review!
You are using the "Enterprise" plan. Support priority and minor customizations are parts of it along with other exclusive features.
Hope you can make the best of this plan.🎯