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I don't know why I keep seeing the review I left for the previous encounter, but this one if for the support I received this morning from Jay Arya. Jay was very patient and knowledgeable. We had some connection issues at first, but once those got sorted out we managed to get quickly to the issues at hand. Jay was very thorough in looking at all my configurations and settings and assuring me that everything was ready to go. I also appreciate that he remained cool and kept his head while I was losing mine.
great app, Ahmed, Jasmine, and Sophie are all incredibly helpful and respond within 5 minutes, amazing customer service. Ahmed helped with some custom features and had it done in minutes.
Many thanks to Jasmine for her help. She solved the problem I'd been having for a long time, quickly and very kindly! Great customer service, I recommend her :).
Doesn't work with COD, only adds one product whatever offer you choose and no trace of chat to contact customer support. There's a “talk to support now” button that I click and nothing happens, it just doesn't work.
Dear Merchant,
This is Kate from Fast Bundle. I'm terribly sorry for the troubles you have had. It seems like our support widget has not appeared on the app, maybe as a result of an app blocker.
I see that you still have the app installed and I would love nothing more than to address and resolve the issues you have faced. Unfortunately I couldn't check it myself seeing as your shop is password protected. We also tried reaching out via email but haven't heard back.
Would you please kindly get back to me so that I can help you resolve the issue and get you set up on the app? You can reach me via email kate@fastbundle.co and also by calling this number: +1 778 - 368 - 13 14.
I look forward to your answer and hopefully sorting out this situation.
Great APP! Best Support, Best to make a great blundle!
In only free version you can do a lot. But i reconmend a pay version to get a great expirience!
The app is great. Tried lots of different apps but came back to Fast Bundles. Tommy & Ben from support have been really helpfull with getting me set up and making customisations.
Amy was very helpful and friendly. Thanks a lot for your support.
Nice app, very usefull with the nicest support.
Ben it has helped me a lot!!
Staff are very friendly and will go above and beyond to help you and solve your problem in a very prompt manner. Tommy was especially helpful, thank you!
Customer support was awesome. Maya was great to help me out to create the bundle style I was looking for. I'd give her six stars if I could. Fast and courteous. Love it. thank you again!