Recensies (147)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
11 maart 2023

Excellent customer service! They were quick to help me set everything up and make sure it was all working.

LunaMD™
Verenigde Staten
2 dagen gebruiken de app
Bewerkt 2 juni 2022

I had to uninstall it because of the impossibility to customize the body email´s text..., once you send the email, it shows small, boring and practically unreadable in mobile phones.... The app looks great but with the big effort we need to accomplish in order to obtain an abandoned cart, we have to had all the tools to claim attention of potential customers in our emails, with fonts, colours, syzes, allignments, images, etc... If this company solve this, this app will be great, but at this time I have to uninstall it.

deRodríguez
Spanje
2 dagen gebruiken de app
Royal Apps heeft geantwoord 31 mei 2022

We are so sorry to hear that🙏 Our dev. team working on this feature right now, and it should be available in a few months. Any chance I can notify you once we release this update?

13 april 2023

The customer service for this app has been super helpful! Lee-ann has gone over and above what I would expect based on the service I've received from other companies' apps I have used on my Shopify store. Very proactive in their approach to customer service.

Simply Sues Naturally.com
Verenigde Staten
1 dag gebruiken de app
Royal Apps heeft geantwoord 13 april 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

1 mei 2023

Fantastic service. Can’t wait to see the results. Alex is great helping me get everything set up. I would recommend this app.

Deep Nerdd
Verenigde Staten
1 dag gebruiken de app
20 augustus 2022

Support was there before the app even loaded first. Love it. I enabled my automatic recovery and just waiting for the cashflow to come in. Sick app. Saves me so much time to build and enable what this app offers

Crave Fancy
Canada
Ongeveer 21 uur gebruiken de app
30 augustus 2020

AMAZING CUSTOMER SUPPORT - they helped me out with the setup process and showed me how everything works. we set abandoned cart recovery reminders via sms email and push notifications. i was missing a feature and they added it the next day. thanks!

99Jersey
Verenigde Staten
Ongeveer 21 uur gebruiken de app
Royal Apps heeft geantwoord 30 augustus 2020

Thank you for the review! we're always here to help and we hope eventually the app will be good enough for you!

30 april 2022

Estou no inicio do uso do app, posteriormente poderia avaliar melhor. O atendimento e suporte do Vladimir foi excelente.

iBonni Innovation Store
Brazilië
Ongeveer 18 uur gebruiken de app
Royal Apps heeft geantwoord 1 mei 2022

Obrigado pela sua avaliação🙏 Nossa equipe de suporte está sempre pronta para ajudar 24 horas por dia, 7 dias por semana😎

25 oktober 2023

very helpful team

Mtgary - متجرى
Verenigd Koninkrijk
Ongeveer 3 uur gebruiken de app
17 oktober 2023

David had Quick response time and took care of my issue ASAP.

Klevij
Verenigde Staten
Ongeveer een uur gebruiken de app
15 november 2020

Best support ever! I installed the app and Eric from the support team helped me set up everything over Zoom call! I already got an abandoned checkout converted into a sale the fact that you can use both SMS notifications, push notifications and emails are...

Mercante24
Duitsland
Ongeveer 2 uur gebruiken de app
Royal Apps heeft geantwoord 15 november 2020

Thank you so much for the review! Good luck with your store!