Avaliações (266)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
22 de agosto de 2020

I'm not sure I understand the difference between cart abandonment and browse abandonment but the support rep tried to explain it to me haha. either way, it works, I saw some cart recovery emails starting to be sent to customers along with SMS. no sales yes but I just configured everything yesterday, I'm not a technical person and this app was super easy to handle to I can recommend it (I'm not using the push notifications feature at the moment because I don't really understand it).

SparklyTrees
Israel
5 months usando a aplicação
Questão respondida por Royal Apps 23 de agosto de 2020

Thank you for the review, just so you'll know, cart abandonment is automation dedicated to winning back customer who added something to the cart but didn't complete it. Browse abandonment is meant to win back customers who visited your store without adding anything to their cart, so we display products they viewed. :)

Editado a 22 de março de 2022

Works great! I recommend using the app.
..................................................................

HUTTRONICS
Estados Unidos
5 months usando a aplicação
Questão respondida por Royal Apps 24 de janeiro de 2022

Thank you so much for updating your review! I'm glad the app is working good for you :D

We're always here to help <3

4 de janeiro de 2021

The support team is very quick in responding to questions. Their answers are very concise and helped me with the troubles I had. Overall, the app looks good and I hope it converts well. One thing I would like to have seen is the ability to customize the emails a lot more. Like adding additional products an such.

FL-TAC
Estados Unidos
5 months usando a aplicação
17 de maio de 2024

Patrick was very helpful. Fast and Quick Support in Setting up and configuration of plugin.

Dukhter
Paquistão
19 minutes usando a aplicação
13 de junho de 2023

Do not install this application! ONE day after installing it and without having used it, they charged $188 on my Shopify invoice for no reason! They are scammers!

Ozapia
Estados Unidos
4 months usando a aplicação
29 de abril de 2022

I use this app to setup my abandoned carts. it is awesome to use and its customer support is very amazing. i recommend

optimumz
Gana
4 months usando a aplicação
Questão respondida por Royal Apps 1 de maio de 2022

Thank you for your review🙏 Our support team is always ready to help 24/7😎

2 de maio de 2023

The App is easy to set up, looks user friendly and Alex was on hand to support from the beginning.

LorrdeHome
Reino Unido
4 months usando a aplicação
10 de novembro de 2020

Anton is great and continues to doa great job at helping me set up the Abandoned Cart emails and campaigns. Still a work-in-progress, but am pleased with the App and customer service. Thanks, Anton.

Lil-Feet
Estados Unidos
3 months usando a aplicação
Questão respondida por Royal Apps 10 de novembro de 2020

Thank you very much for your feedback 🙏Our support team is always doing our best 😎

7 de setembro de 2021

Very easy to use. Customizable and automated. Support is really helpful and will help in any way they can!

Irenic Co
África do Sul
3 months usando a aplicação
Questão respondida por Royal Apps 10 de setembro de 2021

Thank you for your great review🙏 Our support team is always ready to help you 24/7😎

28 de dezembro de 2023

Un conseiller du nom de David a été très sympathique et a répondu rapidement à mes besoins, ce qui me plait énormément !

Orpina
Suíça
3 months usando a aplicação