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The agent Cara, was very helpfull during several days in a raw. She tried different ways to troubleshoot the tehcnical issue we had. She quickly answered the messages. Thanks a lot Cara!
Cara was very kind to us. She was able to solve our synchronization issue and left her contact for any additional issues. Thank you very much. Greetings from Mexico
I had a minor issue which turned out to be with Amazon (duuh) and not the app but Cara from their support team was incredibly helpful and took ownership of my issue from start till end. Definitively 5-star support and the app does what it should and is really easy to set up.
The setup works very smooth so far, customer service is great and Bytestand offers many other very interesting features.
Happy to explore them all in the future!
I must say that this is an amazing app. We have been struggling to find a solution to ship our Shopify orders from our amazon FBA inventory and this app does the job very well. Although there is still some scope of improvement, yet this is an great app. Their customer support is great too. I had a ton of questions and their customer support rep Cara has been very helpful. Thanks a lot for this wonderful app guys!
Great customer service from cara! Helped me to install the app properly and was very kind :)
Also answered many questions and solved many small problems.
Fantastic. Got some assistance from Cara (Support Agent via chat) to get set up - they were incredibly helpful and knowledgeable. Fast and effective support.
Hands down the best customer service! You can feel secure knowing if there’s ever an issue it will be resolved. The app works seamlessly and customer service is top notch. I highly recommend!
The support is dedicated to help resolve any issues. Got two calls to help minimize the back and forth on email and you can tell they care about their customers and want to help through any set up problems. App runs smoothly and can connect multiple shopify stores to 1 Amazon account, save yourself the time and money fulfilling orders and use ByteStand.
Ran into some issues initially but they called me and were really cool and helpful. They fixed all the issues I ran into, would recommend this app for sure!