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We love this APP and let me tell you, customer service is so easy to work with, they helped me step by step check my setup. USA based and very helpful, answered immediately. I recommend this company if you are big or small.
ByteStand's customer service is by far the best of any software company I have used. Cara was enormously helpful in getting my inventory synced and sent me screen recorded videos so I could do it myself in the future. Such a great experience as a small business owner!
In my years of working with online companies and services, it's rare to encounter the level of support that Cara from ByteStand provided. She truly went above and beyond to resolve the issue I faced. Not only did she address the problem promptly, but she also took the initiative to record short instructional videos, walking through each step of the process as she fixed the issue. This not only solved the immediate issue but also empowered me to learn and troubleshoot similar problems in the future. Cara's dedication and expertise were evident throughout, and I greatly appreciate her promptness and effectiveness in resolving the issue. She's truly exceptional at what she does.
I had a question about our shipping options to create a better customer experience. I reached out to the chat and they responded quickly and were really helpful. It was clear to understand and if I was unclear on what to do exactly they were able to walk me through it. Great experience!
We've been using the ByteStand app for a while now, and we must say, it has simplified our life as a Shopify store owner. The customer support team has been extremely helpful whenever we've had questions or issues. We highly recommend ByteStand to anyone looking to streamline their multichannel selling process.
We had gone through several applications before finding this one and it really solved all the problems that the others had.
In addition, the service they offer to the customer is unmatched, they respond and solve incredibly quickly.
We are super happy to have found this application that has everything we need.
Fantastic customer service, support and app. Cara is always eager to help and always answers any questions I have. Been using this app for multiple stores and it is amazing. Highly recommend, best customer service of any app I use.
I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.
This is A GAME CHANGER for our business. It allows us to sync with our Amazon backend to flawlessly fulfill thousands of orders a month. Cara with the support desk is THE BEST THING THAT EVER HAPPENED to customer service. Truly, our business wouldn't be what it is today without her help. 10/10 recommend everything about it.
This is easily the BEST application for bundling products and/or setting up shipping through Amazon and other sales channels. It has alleviated SO many issues and headaches for my brand. The customer service is absolutely top notch as well, chat with a REAL person and they resolve all your issues within minutes. I would give this 100 stars if I could. Just install it.