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International shipping through FBA (Multichannel fulfillment order) by this app doesn't "automagically" work if the items you are selling are
1. Ineligible for FBA export program. (you can check the eligibility in your AMZ Seller central account)
2. Non-media. (Only the following media products are eligible for international Multi-Channel Fulfillment: books, movies, videos, and DVDs (BMVD ...
Cara really helped us solve our problems. Although they shouldnt have happened in the first place she really did help put things right.
Responsive customer service, they were able to effectively walk me through issues. - UX is clunky and there were some tricks to get around some of the bugs
- No issues with functioning
I can highly recommend this app because I use it for shopify and amazon in Europe especially Germany. Before this app we used one called Billbee and after a couple of weeks and bad support still not working.
I was confused when this app was set up after a couple of hours. After some questions everything was done in only two days. Today the support agent Cara asked me if I need help with anything. ...
UPDATE
The 90 day free trial was a promo made available by the company, I was not "given" it as a gesture by them. Seems like they're annoyed that offer existed! The company's response exemplifies the attitude you will experience. Check out other critical reviews to for much of the same. No response on the bugs either, so I guess that should say enough!
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Cara is a wonderful support rep that's ...
Our typical free trial period is 7 days. However this shop was given a 90 day free trial. This shop went past that 90 day free trial period and was finally charged after ...
I would rate this service zero if i could. I asked one of the customer service representatives Gennifer if they could guide me through on how to set it up properly as the service wasn't working probably and this is the message i received
"Unfortunately, our FBA Shipping app can be complex to setup. It may be a better use of your time to explore other shipping options."
Basically saying they ...
We have a detailed record of all the conversations that come thru the help desk. We exchanged 69 emails with Alan of Nomad Travel. Gennifer spent hours explaining our app to ...
Cara has been amazing in answering all the questions we had. Seems like great app and working fine so far
The app is great, & Todd is even better! Sooooo helpful! Thank you so much!
Fantastic customer service! I did not know that I could do this for amazon australia?!Love that this app can free up so much of my time!
Works GREAT, makes life easy. Fast and detailed responses from the developer. Happy to be using the software.