レビュー (434)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
編集日:2020年12月30日

the support engineer, Cara, is very knowledgable. Answer all the questions in quick manner and especially the video recordings make things easy to understand. Thanks.

Furbo FR
ドイツ
アプリの使用期間:約13時間
2022年1月8日

The customer service is very supportive and answers all my questions, however as the app doesn't have dashboard and SKU mapping table, I am doubt if it would run normally everyday, I don't want to know the problem only after my customers experienced the problem, so I delete the app within the trial period.

Kruckel
中華人民共和国香港特別行政区
アプリの使用期間:6日
2023年8月10日

Cara from customer support helped us set the app up on all 3 of our stores, which makes the integration process so easy. Once up and running we haven't run into any issues and if we have any questions customer support is always helpful and gets back to you quickly if they are offline. Would definitely recommend!

Orta Fragrance
イギリス
アプリの使用期間:約5時間
2023年10月2日

Amazing support from Cara, she was able to solve our issue and answered any questions we had when transferring from Woocommerce to Shopify

Caffeine Bullet
イギリス
アプリの使用期間:約4時間
2023年1月6日

Best App to connect Shopify and FBA! Absolutely perfect customer support! Super nice working with you! Thanks

dackelgirlsandcars
ドイツ
アプリの使用期間:約3時間
2019年3月12日

Great customer service. Quick and friendly response.
Had an issue with my FBA shipping setup and got it resolved within 10 mins.

Mifa US
カナダ
アプリの使用期間:約2時間
2023年8月31日

Cara is the best, she helped get everything integrated seamlessly and was quick too. Would highly recommend this app to make your life easier

northern Sun
カナダ
アプリの使用期間:約1時間
2023年5月12日

Cara was AMAZING! We needed quick help and Cara saved the day. Answered all of our questions with care and resolved our issues. Highly recommend ByteStand. Great app, awesome customer support!!!

Brittle Brothers
アメリカ合衆国
アプリの使用期間:約1時間
編集日:2023年5月1日

this app is not transparent about their pricing. I had to spend a lot of time using it before i could figure out how much it was actually going to cost me. It the end, this app would cost me 4x the price of other apps i've already used, that do the same thing.
Frustrating because it's just a waste of my time.
Make a good product and be transparent.
Pricing is only visible once you’re connected everything and spent time setting it up.
It took a long conversation with the chat agent to even figure out the costing.

“Starting at 25$/markletplace would” might be a transparent way to communicate.
No need to obscure the pricing. It just makes you look bad.

Oopsmark
カナダ
アプリの使用期間:16分
ByteStandが返信しました 2023年5月1日

Our app was only installed for a total of 15 minutes, which simply isn't enough time to ascertain our value. Furthermore, inside the app all our pricing is laid out plainly so shops can customize it to their exact needs.

2023年1月13日

All the necessary features are extra paid. Don't waste your time as it's not worth it.
Stock sync - 35 dollars, orders sync 25 dollars, app 35 dollars... big no!

TruClothing
イギリス
アプリの使用期間:15分
ByteStandが返信しました 2023年1月13日

Yes, we need to charge for our services in order to recoup the massive investment in time and energy we've made into all of our apps here on Shopify.