Recensies (449)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 16 november 2018

International shipping through FBA (Multichannel fulfillment order) by this app doesn't "automagically" work if the items you are selling are

1. Ineligible for FBA export program. (you can check the eligibility in your AMZ Seller central account)
2. Non-media. (Only the following media products are eligible for international Multi-Channel Fulfillment: books, movies, videos, and DVDs (BMVD ...

CrediThink
Zuid-Korea
12 maanden gebruiken de app
13 juli 2022

Cara really helped us solve our problems. Although they shouldnt have happened in the first place she really did help put things right.

Geeza Men
Verenigd Koninkrijk
12 maanden gebruiken de app
Bewerkt 3 december 2022

Responsive customer service, they were able to effectively walk me through issues. - UX is clunky and there were some tricks to get around some of the bugs
- No issues with functioning

Aquariumproducts.ca
Canada
12 maanden gebruiken de app
2 november 2023

I can highly recommend this app because I use it for shopify and amazon in Europe especially Germany. Before this app we used one called Billbee and after a couple of weeks and bad support still not working.

I was confused when this app was set up after a couple of hours. After some questions everything was done in only two days. Today the support agent Cara asked me if I need help with anything. ...

Sunnati
Duitsland
12 dagen gebruiken de app
Bewerkt 6 januari 2023

UPDATE
The 90 day free trial was a promo made available by the company, I was not "given" it as a gesture by them. Seems like they're annoyed that offer existed! The company's response exemplifies the attitude you will experience. Check out other critical reviews to for much of the same. No response on the bugs either, so I guess that should say enough!
----
Cara is a wonderful support rep that's ...

BOLDCUBE Scooters
Verenigd Koninkrijk
7 maanden gebruiken de app
ByteStand heeft geantwoord 6 januari 2023

Our typical free trial period is 7 days. However this shop was given a 90 day free trial. This shop went past that 90 day free trial period and was finally charged after ...

19 maart 2019

I would rate this service zero if i could. I asked one of the customer service representatives Gennifer if they could guide me through on how to set it up properly as the service wasn't working probably and this is the message i received

"Unfortunately, our FBA Shipping app can be complex to setup. It may be a better use of your time to explore other shipping options."

Basically saying they ...

nomad travel Gear
Ierland
6 maanden gebruiken de app
ByteStand heeft geantwoord 19 maart 2019

We have a detailed record of all the conversations that come thru the help desk. We exchanged 69 emails with Alan of Nomad Travel. Gennifer spent hours explaining our app to ...

Bewerkt 5 januari 2022

Cara has been amazing in answering all the questions we had. Seems like great app and working fine so far

Invite By Voice LLC
Verenigde Staten
6 dagen gebruiken de app
19 februari 2018

The app is great, & Todd is even better! Sooooo helpful! Thank you so much!

Interiordecode
Verenigd Koninkrijk
6 dagen gebruiken de app
26 april 2022

Fantastic customer service! I did not know that I could do this for amazon australia?!Love that this app can free up so much of my time!

June And Juniper Australia
Australië
6 dagen gebruiken de app
9 april 2018

Works GREAT, makes life easy. Fast and detailed responses from the developer. Happy to be using the software.

Smarter Lifestyle Shop
Verenigde Staten
5 dagen gebruiken de app