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Excellent customer service. We changed our old Shopify legacy plan to an updated one and Shopify messed up the settings. The customer service team responded in less than an hour and sent me videos on how-to update our settings and also saved us $10 in a month in the process from the old plan we had been using incorrectly. I'm a big fan of this app to multi-channel our website and other orders directly from Amazon fulfillment. It saves us from having to set up an entirely different 3PL. Highly recommended. We've been using this for about 3 years now. The streamline is just so valuable.
It has its kinks, but support is great, they work on it and get if fixed within minutes. So it's great if you have many stores and not the time to go order by order, the app does the stock syncing for you and the orders as well.
Aside from how much this app helps us sync our inventory between Shopify and Amazon, the customer service is by far the best thing of this app. They respond in a blink of an eye. I'm super grateful with them.
I would highly recommend this app. The customer service I have received by Cara from ByteStand, is by far the best customer service I have ever received. The app works very well, and connects my Amazon Seller account with Shopify seamlessly. Thank you, Cara!
Seamless app that helps us sync our inventory between Shopify and Amazon and the customer service is fantastic! They respond really quickly and always fully resolve any queries.
ByteStand took the time to explain how the product works for a newbie like me. I recommend this product & their support if you're looking for bundling app to make things easier for your store!
Fantastic! And their customer service is top notch. Thank you, Cara!
Can always rely on Cara to provide help
I had an amazing experience with customer service. The team was responsive, friendly, and went above and beyond to address my concerns. They made sure every question was answered clearly and resolved my issue quickly. I really appreciate the attention to detail and professionalism. Highly recommended!
We've been using Bytestand for a few months now and can't fault it. Whenever I have any questions or need help with anything I jump on a meeting with Cara who's very knowledgeable and helpful. Great app!