Amazon MCF by ByteStand , 414 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
28 de fevereiro de 2024

ByteStand's customer service is by far the best of any software company I have used. Cara was enormously helpful in getting my inventory synced and sent me screen recorded videos so I could do it myself in the future. Such a great experience as a small business owner!

Featherstone Games
Estados Unidos
About 2 years usando a aplicação
4 de abril de 2024

In my years of working with online companies and services, it's rare to encounter the level of support that Cara from ByteStand provided. She truly went above and beyond to resolve the issue I faced. Not only did she address the problem promptly, but she also took the initiative to record short instructional videos, walking through each step of the process as she fixed the issue. This not only solved the immediate issue but also empowered me to learn and troubleshoot similar problems in the future. Cara's dedication and expertise were evident throughout, and I greatly appreciate her promptness and effectiveness in resolving the issue. She's truly exceptional at what she does.

Avenue Man Hair Products
Estados Unidos
About 2 years usando a aplicação
30 de abril de 2024

We love this APP and let me tell you, customer service is so easy to work with, they helped me step by step check my setup. USA based and very helpful, answered immediately. I recommend this company if you are big or small.

Dog on Water Ramp
Estados Unidos
11 months usando a aplicação
26 de março de 2024

We've been using the ByteStand app for a while now, and we must say, it has simplified our life as a Shopify store owner. The customer support team has been extremely helpful whenever we've had questions or issues. We highly recommend ByteStand to anyone looking to streamline their multichannel selling process.

Urban Nomads Co
Estados Unidos
5 months usando a aplicação
8 de maio de 2024

Since the implementation of the latest update (known as FLEX, launched May 2024) our store has been broken - orders not being filled automatically, orders being marked as rejected in Shopify but actually processed in Amazon leading to duplicate orders, and our non-Amazon fulfilled orders no longer being fulfilled automatically. Staff I interacted with seemed nice and tried to be helpful, but in the end it's still broken and the result was "this is Shopify's fault, not ours, so nothing we can do about it. If you're a simple store shipping in one region and only using Amazon for fulfillment, then this may work for you. But if your business is slightly more complex, sells products in multiple countries using multiple third parties for fulfillment, then this product in its current state will not meet your needs and may interrupt the non-Amazon automations you have. We're exploring other options.

GhostTube
Austrália
Over 1 year usando a aplicação
23 de fevereiro de 2024

We had gone through several applications before finding this one and it really solved all the problems that the others had.

In addition, the service they offer to the customer is unmatched, they respond and solve incredibly quickly.

We are super happy to have found this application that has everything we need.

Hot Chocolate Design UK
Estados Unidos
About 1 year usando a aplicação
22 de março de 2024

I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.

SNCMIC
Estados Unidos
5 months usando a aplicação
7 de fevereiro de 2024

The app operates seamlessly, but on the rare occasions when issues do arise, ByteStand's exceptional customer service is always there to provide support. Their commitment to customer satisfaction is so impressive that if it were possible to award more than 5 stars, I definitely would.

QAcoustics
Reino Unido
About 1 year usando a aplicação
Editado a 22 de abril de 2024

I got excellent support from Cara yet again. the Bytestand rep. Above and beyond what I usually see. Thank you very much, tue set up was seamless!

YourShoes
Estados Unidos
30 days usando a aplicação
15 de fevereiro de 2024

Great service experience during setup. Recommended and reliable. Thanks Cara!

BidMamba
Espanha
Almost 2 years usando a aplicação