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This app is great! Had one issue and Cara quickly walked me through how to solve it. She sent me a video and walked me through it until my issue was fixed. Highly recommend this App and Cara!! Top notch customer service
This app is a great way of using FBA to fulfill your Shopify store! The customer support is excellent as well - Cara was very patient and went above and beyond to help me get everything set up properly
Excellent customer service. Our subscription order was experiencing some issues. Our problem was quickly solved by Cara. Your assistance is greatly appreciated.
Fantastic and and amazing support! Cara was super responsive and helped us configure our app so everything works correctly. Thank you!
Good app but even better customer service. Not only is Cara quick to reply, she provides clear instructions on how to resolve the issue. Her Knowledge Base tool is extremely helpful.
We are very satisfied with the app as it helps us to fully automate the fulfillment in Europe with FBA. Support is quick and very helpful. Many thanks!
I connected the app and got my first orders but I wasn't sure the connection was working. Reached out to Support, talked to Cara and her support was amazing. Everything was working fine, pretty good!!
Cara has been an amazing help!, I wish I could give her 10,000 stars. She helped me fulfill blocked orders via FBA. She also educated me along the way on the process and followed up with an email with a video link and a breakdown of what was done for the future just incase I had to go ahead and take a look back in the future. I appreciate you!
I'm very happy with this app as it has made triggering Amazon FBA shipments automatic. I have no issues with the app at all and have used it for close to two years now. I'm especially appreciative of Cara who patiently helped me recently troubleshoot an issue, which turned out to be on the Amazon side and not related to the app at all.
This is an awesome app that does a great job of simplifying the process of using Amazon FBA to fulfill Shopify orders. I've been using it for about a year and I think it's a must-have app for anyone trying to accomplish this. And the customer service is extraordinary! Most companies give you canned replies that have nothing to do with the issue you're seeking help with, or don't go deep enough to resolve your issues. Gennifer at ByteStand did just the opposite. She took time to understand the root of my issue, then created detailed instructions with screenshots and directed me to relevant videos and articles. Customer service like this is rare, thus I'm grateful for ByteStand's app and their support.