Avaliações (436)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
3 de fevereiro de 2022

Cara was awesome! They were so fast at answering my questions. Customer service is so important to us, so it's nice to see when another company's service is outstanding!

Upseat
Canadá
5 months usando a aplicação
11 de novembro de 2021

It’s easy to set up and they provide stellar customer service! I’ve never had an issue which wasn’t resolved quickly. I would highly recommend!

ECCOSOPHY
Estados Unidos
4 months usando a aplicação
16 de março de 2023

Cara is absolutely fabulous and is always on point with any questions. And if something isn't easy to answer or a new issue she digs in and gets the answers quickly. Couldn't find a better support helper. The App itself has come a long way from a few years ago and supports subscription apps now like ReCharge! YAY! Kudo's to the app devs and their hard work.

Best Paw Nutrition
Canadá
4 months usando a aplicação
22 de agosto de 2023

Excellent support to work through any of the technical details that I hadn't set up correctly. They even filmed a short video to show me exactly what I had missed, and then were able to request collaborator status to help me make the adjustment. Super helpful.

The prices are definitely not cheap for the various country and feature add ons, and it definitely made me question if this was really going to pay off. Perhaps not appropriate for smaller sellers, and they could consider a volume based initial discount to make it more approachable. But my trial ends tomorrow and I have a confidence that I can expand this channel enough to compensate for the fees over time, especially as I grow my SKU count.

Sun & Sprouts
Canadá
4 months usando a aplicação
23 de fevereiro de 2023

Cara was super helpful with figuring out some of my shipping settings. She sent screenshots of all of her work and now everything looks and works perfectly. Thanks Cara!

Swivel Bottle
Estados Unidos
4 months usando a aplicação
Editado a 27 de junho de 2023

Great Customer Service. Straightforward to use. The response for any questions and concerns is highly detailed. Always a good sign of a great company IMO

Caleta Company Inc
Estados Unidos
4 months usando a aplicação
Editado a 22 de junho de 2018

This is an absolute must have app if you are selling internationally via Amazon and Shopify and if you don't want an international 3PL. Bytestand's FBA shipping app has connected our Shopify stores to our Amazon UK account and essentially gives us the market reach we wanted in the EU.

Installation is incredibly simple and if there is an issue, Todd and his team will always have a solution and most of the time its sent over in less than 24hr.
Awesome app and some of the best customer service I've experienced when it comes to Shopify apps.

Fr Ullowine
França
4 months usando a aplicação
Editado a 21 de outubro de 2019

I want to thank personally Todd - for a brilliant support! The app is very handy - had an issue with set up but it turned out very simple thing. Wonderful app - saves so much time, price is totally worth it and 5star for the great support!

Rhino Brothers
Reino Unido
4 months usando a aplicação
1 de dezembro de 2021

Great support. There are little details that one might need help with, and Cara is there to assist. She will guide you through this forest and will make sure everything works as intended.

Amazonliss.de
Estados Unidos
4 months usando a aplicação
25 de março de 2022

I was blown away by the level of customer support I received from Cara. She was very thorough in her response and took time to understand the issues I was having and made a custom video to address the problem and found the solution I needed. Awesome customer service!

Costume Therapy
Reino Unido
4 months usando a aplicação