FedEx by Shippo

FedEx by Shippo

Hinnoittelu
Ilmainen asennus. Lisämaksuja voidaan soveltaa.
Kohokohdat
Yritysten suosima Yhdysvalloissa
Käytä suoraan Shopify Adminissa
Tähtiarvio
1,1 (12)
Kehittäjä
Shippo

Ship your orders within the United States using FedEx.

You can choose from a range of US domestic FedEx shipping services that suit your needs, purchase shipping labels, and keep track of your shipments — all directly within your Shopify admin. No FedEx account is needed to start purchasing shipping labels.

You can choose from a range of US domestic FedEx shipping services that suit your needs, purchase shipping labels, and keep track of your shipments — all directly within your Shopify admin. No FedEx account is needed to start purchasing shipping labels. enemmän
  • Discounts up to 63% on shipping labels
  • Fully integrated bulk purchase and print shipping labels
  • Overnight and 2-day shipping services available
  • Included insurance available for select services
  • Wide coverage of drop off locations
Kohokohdat
Yritysten suosima Yhdysvalloissa
Käytä suoraan Shopify Adminissa

Lanseerattu

24. tammikuu 2024

Kielet

Englanti

Tätä sovellusta ei ole käännetty kielelle Suomi

Luokat

Hinnoittelu

Ilmainen asennus

No subscription fees. You’re billed only for shipping label purchases.

Ilmainen asennus

No subscription fees. You’re billed only for shipping label purchases.

Kaikki maksut laskutetaan valuutassa USD. Näytä kaikki hinnoitteluvaihtoehdot

Arvostelut (12)

Kokonaisarvio
1,1
Lukumäärä luokitustasoa kohden
  • 0 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 8 % arvioista on 2 tähteä
  • 92 % arvioista on 1 tähteä
Muokattu 25. kesäkuu 2024

I echo the feedback from every other 1 star review. Constant errors that prevent you from running carrier labels. No ability for additional insurance. Saw that Shippo responded to most of these reviews and they recommended to reach out to them directly. I did and this was Shippo's response: "To clarify, we helped develop the FedEx by Shippo app for Shopify merchants however the integration is managed directly within Shopify's platform. Because of this, unfortunately troubleshooting the errors you're receiving are a bit is outside of our scope since we can only see our web app."

Response to Shippo's reply: This is your branded app (read: FedEx by Shippo) but you're not supporting your own app? It doesn't fall on Shopify to fix and maintain software errors within your third party app. If you aren't going to support your app, why even have it when you're just infuriating merchants and degrading your brand?

Flush Packaging
Yhdysvallat
17 päivää sovelluksen käyttöä
Shippo vastasi 25. kesäkuu 2024

Hi there,

Thank you for your feedback. We apologize for the issues you've encountered with the FedEx by Shippo app. Unfortunately, since the integration is managed within Shopify’s platform, our ability to troubleshoot directly is limited. We’re continuously working with Shopify to improve the integration and user experience. If you have other issues within our web app, please contact us at support@shippo.com and we'll be happy to assist.

Thank you for your understanding and patience.

20. maaliskuu 2024

seems we have also come acorss the issue everyone else is having shopify is enforcing us to install shippo by fedex and our live shipping rates have now all gone and our international customers are ordering products with super cheap shipping which is causing us to then have to try capture the difference.

when we had integrated our fedex account previously outside of this shippo it worked fine but now this is being forced upon us we are going to have to look into a different partnership with another carrier

Vyral
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Shippo vastasi 17. huhtikuu 2024

Hello,

Thank you for your review. We are sorry you experienced difficulties with your live rates. We see a member of our support team responded to your message on March 24, 2024, with guidance on how to set up customer-facing shipping rates for your store. If you have any questions or need further support, please contact us at support@shippo.com. We'd be happy to assist!

Thank you,
Shippo Support

15. maaliskuu 2024

DO NOT USE. This app is horrible. Shopify instructions say that for customers support to contact Shopify. Shopify was unable to help and told me to contact Shippo, who in turn told me it was Shopify who needed to help. Zero support.

When using this app you get an error code after selecting the delivery method and attempting to purchase a label.

When linking your own Fedex account, the shopify shipping froze up and we were unable to purchase any labels, Fedex, UPS or USPS. Once we removed our account, we were able to use UPS and USPS again.

FedEx is aware of this situation and it is making quite an impact. Clearly there is a disconnect between FedEx/ Shippo / shopify when it comes to using Shippo to connect your FedEx account or use this app.

Shopify needs to do away with Shippo and let people simply add their FedEx account.

Custom Equine Nutrition
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Shippo vastasi 17. maaliskuu 2024

Hello,

Thank you for your review. With FedEx by Shippo, you'd essentially be using Shippo's FedEx Platform account - using your own carrier account is possible but would require a different connection process. We'd love to provide more details regarding FedEx by Shippo and help clarify things. Someone from our team will reach out to your directly for additional assistance.

Thank you,
Shippo Support

19. helmikuu 2024

Seems not fully figured out. How come you can't insure your shipments if you use your own FedEx acct?? Doesn't seem to integrate this. Due to this we cannot use it.

Inhabit
Yhdysvallat
25 päivää sovelluksen käyttöä
Shippo vastasi 20. helmikuu 2024

Hello,

Thank you for your review. With FedEx by Shippo, you'd essentially be using Shippo's FedEx Platform account - using your own carrier account would require a different connection process. We'd love to provide more details regarding FedEx by Shippo and help clarify things. Unfortunately, we could not locate your Shippo account by your review name - we kindly ask that you reach out to us at support@shippo.com and let us know you are following up on a Shopify app review. Happy to help!

Thank you,
Shippo Support

23. huhtikuu 2024

Horrible. I consistently get a red prompt that says "there was a problem buying shipping label" and I need to ship this out within a day. No support

JJL Collectibles
Yhdysvallat
Noin tunti sovelluksen käyttöä
Shippo vastasi 25. huhtikuu 2024

Hello,

Thank you for your review. We are sorry to hear you had trouble purchasing your label. We located your account by your review name and have requested that a member of our support team reach out to assist you. They will be happy to help and answer your questions! In the future, you can always contact us at support@shippo.com.

Thank you,
Shippo Support

Tuki

Shippo voi vastata kaikkiin sovellusta FedEx by Shippo koskeviin kysymyksiin.

Kehittäjä

Shippo

731 Market St, 2nd Floor, San Francisco, CA, 94103, US

Resurssit

Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.

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