PH Ship Rate & Track for FedEx , 485 arvostelua
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We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.
Hi Michael,
Thanks so much for the fantastic review! We're thrilled to hear our FedEx shipping app has been streamlining your FedEx connections within Shopify for years. We're also happy that our customer support team was able to quickly identify the issue - those manual shipping situations can be tricky!
PH Ship, Rate & Track for FedEx offers a variety of features to help automate your workflow, but our stellar support team is always here to lend a hand whenever you have questions or need a troubleshooting whiz.
Don't hesitate to reach out if you ever need anything in the future!
Thanks again for choosing our FedEx app!
PH Ship Rate & Track for FedEx has one of the best support groups you will ever find. We have a Shopify store that uses PH Ship Rate and for a number of years, we have had no problems. Recently problems occurred. We contacted the support group and in only hours they fixed the problem.
SIMPLY THE BEST
Works well. Great customer service.
Very good support service and fast help.
Greeds from VICINITY
Issue taken care of....thank you!
Been using for several years and love the App!
I have had extemelly excellent service from Sibi from Pluginhive. I am so happy and content with the service I have received. He even went all out by calling me and allowing me to share my screen for support where I was having technical difficulties.
Great customer service. They were able to solve my issue. Great app!
Great service and very responsive on issues that require troubleshoot. Thank you so much for the help and shout out to Sibi!
GREAT support and quick help thank you
amazing help