Arvostelut (519)
Tarkenna
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Luokituksen mukaan
Manohar was very helpful and took his time to explain the app to me in detail. Thank you very much for your great customer service.
I would definitely recommend PluginHive to anyone wanting to setup shipping on their shopify site. It is very easy to do and their customer service is excellent!
very informative and patient with me
spoke with sibi and he was awesome! I wish shopify was this good.
Manoar was very helpful and the training was simplified by his expertise.
Amazing and expedient service!
Easy to use. Instructions were clear and concise. Sibi was very helpful!
They still charge my money after uninstalling
Dear Ukrainian Smokehouse Team,
We're sorry to hear about the issue with charges after uninstalling the app.
[Background]
Shopify manages billing and payment for the app, including the free trial period. Charges are automatically applied right after the 15-day trial period ends. Upon reviewing your case, we noticed that you installed the app on Dec 23rd, 2023, and uninstalled it on Jan 8th, 2024.
The charges occurred because the free trial ended on Jan 7th, 2024. According to Shopify's policy, if the app remains installed after the trial ends, charges apply. In your situation, the app was still installed after the trial ended and was uninstalled on Jan 8th, 2024.
Despite this, we take full responsibility for this situation. We've processed a refund for the charges you mentioned and hope this solution meets your satisfaction.
If you have any more questions or concerns, please feel free to contact us.
Regards,
PH Ship, Rate & Track for FedEx App Team
Easy to setup and the label generation through the app really helped.
Great support
Excellent customer service.