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Helped us resolve an issue in a few minutes that we spent a week on on our own. Very helpful and quick turnaround. Easy to connect the account and get the rates.
So far this app is amazing. Keerthi was amazing at helping me get it set up. I tried doing it by myself first, and that did not go well. She stepped in and had it done within a day. This app should streamline my shipping process saving me several hours each day.
App is great and support was amazing. Highly recommend if you have negotiated rates and have different box sizes.
We were using the app for some time and it was great until we started using several fulfillment locations. However, all pick-ups are done from the same place since it is an international shipment. Then we realized the app is messing up our inventory and the support team has no solution to that issue. Very disappointed that nobody from support even tried to offer some solution or workaround. We are currently looking for an alternative app.
Dear Eldar,
I apologize for the inconvenience caused.
Currently, our app considers the Default location you have configured as the fulfillment location. However, if you are using another fulfillment location, you have the option to select a different location before generating the label.
I am pleased to share some exciting news with you. By the end of next month, we will be introducing a new feature in the PluginHive FedEx shipping App. This feature aims to streamline the label generation process for your Shopify orders. It will automatically select the appropriate Shopify fulfillment location for the order, instead of the Default location.
In the meantime, while we prepare for the release of this new feature, I kindly request you to select a different location before generating the label if needed.
If you have any questions or concerns, please don't hesitate to reach out to me. I am here to assist you.
Thank you for your understanding and cooperation.
Thank you for your support and being upon request .
This app will save a lot of time manually generating fedex labels. The setup took longer than I expected and we've encountered a few small hiccups with some of the smaller features within the app. However, the core functionality works well and the support team is very responsive.
Exceptional support that i never experienced before. I highly recommend this app and Kudo to Manohar who made the implementation so easy. He went above and beyond to make sure he solves my shipping problem resolved. Thank you.
Great customer service! Helped me with setting everything up and got my account approved on the same day, couldn't be happier!
Thank you for the review. I’m glad you liked our app and service !
This app is incredible; we decreased our workload by 60% for each order and have even gotten an extra 25% discount on top of our already 50% from FedEx. In total, up to 75% off! Really simple to use as well!
The CS is amazing as well; true professionals that are there every step. Game Changer Thank you Plugin Hive you've seriously changed our lives!!!
Very kind and helpful!
He answered all our questions and was really patient with us.
We would use the service again.